Deyona Tomy

• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Increased customer satisfaction by resolving issues.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Applied positive customer service approach to increase satisfaction levels.
• Oversaw daily operations to achieve high productivity levels.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Increased customer satisfaction by resolving issues.
• Completed duties to deliver on targets with accuracy and efficiency.

•⁠ Assisted in organising and delivering university events (e.g., open days, student fairs, or campaigns), providing support to staff and visitors.
• Welcomed and guided guests, offering information about campus facilities, student life, and university services.
• Helped set up and pack down event spaces, manage registration desks, and direct foot traffic efficiently.
• Promoted student engagement by supporting awareness drives, charity initiatives, or community outreach programs.
• Demonstrated professionalism, teamwork, and adaptability in fast-paced, service-oriented environments.

•⁠ ⁠Act as a liaison between students and academic staff, voicing student concerns and feedback to improve course delivery and student experience.
• Attend regular meetings with faculty and student services to discuss academic issues, curriculum updates, and welfare matters.
• Collect and represent the views of peers through surveys, informal feedback, and structured discussions.
• Contribute to decision-making processes that influence teaching, learning resources, and university policy.
• Promote inclusivity, transparency, and collaboration within the student community.