Deyna Hercules
Hertfordshire
Summary
Compassionate and reliable Care Assistant seeking a part-time weekday role within a single-site residential care home. Brings hands-on informal palliative care experience supporting a close family member with dignity, comfort and emotional reassurance. Known for calm professionalism, strong communication and excellent record-keeping developed in regulated, people-focused environments. Committed to person-centred care, safeguarding and completing the Care Certificate and all mandatory training.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
RELEVANT CARING EXPERIENCE
Family Carer – Palliative Care (Father, Lung Cancer
11.2022 - 02.2023
- Supported comfort, dignity and emotional wellbeing during palliative care
- Assisted with daily care needs in a calm, respectful manner
- Observed changes in condition and communicated concerns promptly
- Maintained privacy, safety and a reassuring environment at all times
Accommodation & HR Manager
Princess Investments Ltd. – Grenada, W.I.
04.2022 - 12.2024
- Led day-to-day operations in a people-focused environment with strong attention to safety and wellbeing
- Managed rotas and staff allocation, ensuring reliable cover and continuity of service
- Maintained accurate records and handled sensitive matters confidentially
- Supported individuals calmly during stressful or emotional situations
Senior Human Resource Officer
The Creative House Ltd. (Do It Best) – Grenada,W.I
12.2016 - 03.2022
- Managed confidential information in line with policy and professional standards
- Supported staff welfare, absence management and return-to-work processes
- Ensured compliance with procedures, training and safeguarding expectations
Front Desk Supervisor
Princess Investments Ltd. – Grenada, W.I.
08.2009 - 12.2014
- Provided frontline support with patience, empathy and professionalism
- Worked closely with multidisciplinary teams to resolve issues promptly
- Maintained accurate logs and supported training of new staff
Education
Master of Science - Human Resources & Employment Relations
Brunel University London
London 01.2015 - 06.2016
Bachelor of Science - Tourism & Hospitality
St. George's University
Grenada 09.2009 - 05.2013
Skills
- Person-centred care, dignity and respectful communication
- Supporting emotional wellbeing and reassurance
- Assisting with daily living activities (comfort, mobility support, routine care)
- Observing changes in condition and escalating concerns appropriately
- Following care plans, policies and procedures
- Accurate record-keeping and confidentiality
- Teamwork, reliability and consistency
- Time management and prioritization in busy settings
Training & Professional Development
- Level 2 Certificate: Principles of Care Planning – In progress
- CVQ Level 4 – Training & Development
- Communication & Conflict Resolution (CPD)
- Supporting Wellbeing & Professional Boundaries
- Willing to complete: Care Certificate, Moving & Handling, Safeguarding Adults, Infection Control, Fire Safety, BLS
Certification
Chartered Institute of Personnel & Development (CIPD) - 2015 to Present
References
References available upon request.
Timeline
RELEVANT CARING EXPERIENCE
Family Carer – Palliative Care (Father, Lung Cancer
11.2022 - 02.2023
Accommodation & HR Manager
Princess Investments Ltd. – Grenada, W.I.
04.2022 - 12.2024
Senior Human Resource Officer
The Creative House Ltd. (Do It Best) – Grenada,W.I
12.2016 - 03.2022
Master of Science - Human Resources & Employment Relations
Brunel University London
01.2015 - 06.2016
Bachelor of Science - Tourism & Hospitality
St. George's University
09.2009 - 05.2013
Front Desk Supervisor
Princess Investments Ltd. – Grenada, W.I.
08.2009 - 12.2014