Devora Schuster
Jerusalem,Israel
Summary
Personable, friendly and solution-oriented professional with several years of experience in service and support. Detailed oriented to ensure each patient receives the best health care. Dedicated and devoted to customer loyalty and satisfaction. Experienced in fast-paced environments and adaptable to last-minute changes. I am eager to contribute to a dynamic team!
Overview
5
5
years of professional experience
Work History
Refuah Health Center-Medical Call Center Specialis
Bracha Reichman
Monsey , NY
2021.05 - Current
- Answered incoming calls promptly and professionally.
- Identified customers' needs, clarified information, researched every issue and provided solutions.
- Demonstrated ability to remain calm during challenging situations with difficult customers.
- Greeted customers warmly and ascertained problem or reason for calling.
Private English Tutor
Penina Williams
Israel
2020.09 - 2022.08
- Assessed students' abilities, identified learning needs and set appropriate learning goals.
- Provided instruction in English language skills such as pronunciation, grammar, reading comprehension, writing, vocabulary and conversation.
Pre-School Teacher
Rabbi Engel
Toronto , Ontario
2019.09 - 2022.08
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
Secretary
Rabbi Engel
Toronto , Ontario
2019.09 - 2020.08
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Organized and maintained filing systems for important documents.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Education
Master ECE - Master ECE
New York Institute of Technology
Online2021-12
Bachelor of Arts -
Thomas Edison BA
Lakewood2019-12
Some College (No Degree) - Torah Laws and values.
Bais Yaakov Seminar
Israel2018-08
Teacher Certificate -
Teacher Training Course
Israel2018-06
High School Diploma -
Beth Jacob High School
Toronto 2017-06
Skills
- Problem-solving skills
- Detailed oriented
- Analytical abilities
- Resolving issues
- Leadership responsibilities
- Appointment Scheduling
- Communicating with clients
- Providing customer support
Timeline
Refuah Health Center-Medical Call Center Specialis
Bracha Reichman
2021.05 - Current
Private English Tutor
Penina Williams
2020.09 - 2022.08
Pre-School Teacher
Rabbi Engel
2019.09 - 2022.08
Secretary
Rabbi Engel
2019.09 - 2020.08
Master ECE - Master ECE
New York Institute of Technology
Bachelor of Arts -
Thomas Edison BA
Some College (No Degree) - Torah Laws and values.
Bais Yaakov Seminar
Teacher Certificate -
Teacher Training Course
High School Diploma -
Beth Jacob High School
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