Devit Gurung
Wembley,UK
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with the ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
3
3
years of post-secondary education
Work history
Restaurant waiter
Elaichi indian cuisine
Frimley, Surrey
12.2024 - 04.2025
- Addressed customer inquiries effectively, creating a friendly atmosphere.
- Ensured thorough completion of closing duties, including table cleaning and preparation for next day.
- Maintained high presentation standards while serving meals and drinks with skill.
- Managed large group bookings attentively, focusing on detail and organisation.
- Applied upselling strategies for beverages and desserts to increase revenue.
Education
Higher secondary examination certificate -
Eden Garden English Secondary School
01.2020 - 02.2022
Bsc (honors) - International Hospitality Management
University of West London
London 09.2024 - Current
Skills
- Interpersonal communication
- Safe and supportive environments
- Table service skills
- Patient and positive attitude
- Payment handling
Accomplishments
Recognized for maintaining high standards of customer service and operational efficiency in previous roles.
Languages
English
Upper intermediate
Nepali
Native
Hindi
Intermediate
Affiliations
- Music
- Painting
- Traveling
- making new friends
Relevant Experience
Practical Training - restaurant service
Hospitality Department, ( University of West London)
- September 2024 - November 2024 (1 day each week)
- Practiced formal service techniques, guest interaction, and teamwork in a realistic hospitality setting.
- Built strong customer service, communication, and teamwork skills.
References
References available upon request.
Timeline
Restaurant waiter
Elaichi indian cuisine
12.2024 - 04.2025
Bsc (honors) - International Hospitality Management
University of West London
09.2024 - Current
Higher secondary examination certificate -
Eden Garden English Secondary School
01.2020 - 02.2022
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