Summary
Overview
Work History
Education
Skills
Software
Projects
Work Availability
Quote
Timeline
SoftwareDeveloper
Devis Patel

Devis Patel

Assistant Manager Customer Service & Sales
London

Summary

Dynamic and analytical data science postgraduate seeking an oppurtunity, with a passion for leveraging data-driven insights to solve complex business problems. Equipped with a strong foundation in statistical analysis, machine learning, and programming. With a solid academic background and hands-on experience in data analysis and predictive modeling. Proficient in Python, R, and SQL, I bring a strong analytical mindset and the ability to derive actionable insights from large datasets. An enthusiastic learner with a passion for continuous improvements in Data Science field.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Assistant Customer Service & Sales Manager

Sainsburys
London
09.2022 - Current

Recognize by customers and management for customer service excellence, reliable/responsible attitude, and working effectively.
▶ Customer Service Skills : The exceptional ability to engage with customers & assist them with merchandise selections; and interact with vendors to ensure smooth transactions in a friendly & positive manner.
• Handle customer queries, complaints and issues in a specific professional manner and resolve them by being patient and cooperating with customers. Finally, make sure that the customer is satisfied with a solution.

▶ Leadership Skills : Provides operations management and customer service–oversee store operations in absence of the duty manager, schedule, supervise and train staff, and stock/restock merchandise displays.

  • Communicate effectively, both verbally and in writing, with all levels of staff to ensure production, quality standards, safety and environmental compliance are being met.
  • As a Shift Supervisor, I am responsible for overseeing the daily operations including managing employees and ensuring that the work environment operates efficiently and effectively.
  • Completing appropriate paperwork, documentation, and maintaining electronic records.

Python Developer

Niction Tech
Vadodara
06.2018 - 02.2020
  • Highly skilled Junior Python Developer with 1.5 years of hands-on experience in developing robust and efficient Python applications.
  • Experienced in developing and maintaining Python-based web applications, utilizing frameworks such as Django or Flask.
  • Proficient in working with relational databases like MySQL or PostgreSQL, including designing and optimizing database schemas.
  • Skilled in writing complex SQL queries and implementing database operations, such as CRUD operations, data migrations, and performance optimization.
  • Knowledge of version control systems such as Git, facilitating collaborative development and code management.
  • Strong problem-solving skills and ability to debug and troubleshoot complex software issues.
  • Demonstrated ability to work in agile development environment, collaborating with cross-functional teams to deliver high-quality software solutions.
  • Excellent communication and teamwork skills, allowing for effective collaboration with team members and stakeholders.

Education

Master of Science - Data Science

University of East London
London, UK
04.2001 -

Bachelor of Engineering - Computer Engineering

Gujarat Technological University
Ahmedabad, Gujarat
06.2014 - 06.2018

Skills

    Database Management

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Software

PyCharm

R-Studio

Jupyter Notebook

Django

My SQL

Power BI

Q-GIS

Geoda

Projects

Machine Learning-Advance Decision Making :  During this project, my objective was to develop a predictive model to identify potential customers who were more likely to subscribe to a term deposit. Next, I performed data preprocessing, feature engineering, and model selection to extract meaningful insights from the dataset. I employed cross-validation and hyperparameter tuning techniques to fine-tune the models and achieve optimal performance. The predictive model I developed demonstrated a significant improvement in identifying potential customers for term deposit subscriptions. The project not only showcased my technical skills in machine learning but also highlighted my ability to solve complex business problems and deliver actionable insights.  https://github.com/DevisPatel/ML-Advanced-Decision-Making


Quantitative Data Analysis : In my quantitative data analysis report, I delved into the factors that exhibit a relationship with Covid-19 across all Local Authorities of England. I conducted a series of statistical tests and regression analyses to quantify the relationships, uncover patterns, trends, and potential outliers. These analyses considered factors such as population density, socioeconomic indicators, environmental conditions and more by identifying statistically significant associations into the distribution of Covid-19 cases and associated factors across Local Authorities/Districts.  https://github.com/DevisPatel/QDA-Covid-19

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

In order to become successful the one has to do what needs to be done not what the one wants to do!!

Timeline

Assistant Customer Service & Sales Manager

Sainsburys
09.2022 - Current

Python Developer

Niction Tech
06.2018 - 02.2020

Bachelor of Engineering - Computer Engineering

Gujarat Technological University
06.2014 - 06.2018

Master of Science - Data Science

University of East London
04.2001 -
Devis PatelAssistant Manager Customer Service & Sales