Devis Hoxha
Sevenoaks,Kent
Summary
A hardworking, reliable, and dedicated Retail Assistant with over 10 years of customer service and retail experience, including supermarket sales, cashier operations, stock management, merchandising, and customer support. Experienced working in busy retail environments with Lidl UK and Aldi UK, consistently delivering high standards of customer service, accuracy, teamwork, and store presentation. Also brings approximately 10 years of professional care experience in Malta, providing support to private clients with compassion, patience, and professionalism. A strong communicator who enjoys working with people, meeting targets, and contributing positively as part of a team.
Overview
4
4
Languages
2027
2027
years of professional experience
Work History
Sales Assistant
Aldi UK
Ottford, kent
08.2023 - Current
- Provide excellent customer service in a busy supermarket environment.
- Operate checkout systems accurately and efficiently.
- Handle cash and card transactions with accuracy.
- Replenish shelves and maintain excellent product availability.
- Assist with deliveries, stock organisation, and product rotation.
- Maintain high standards of store presentation and cleanliness.
- Support promotional displays and seasonal changeovers.
- Work effectively under pressure while achieving company targets.
- Follow health and safety procedures and company policies.
- Support colleagues to ensure smooth daily store operations.
Sales Assistant
Lidl UK
7'oaks, kent
01.2017 - 07.2023
- Delivered friendly and professional customer service.
- Operated tills and processed customer transactions accurately.
- Worked within the frozen department and maintained stock standards.
- Replenished shelves and ensured products were available for customers.
- Assisted with stock rotation and date checking.
- Supported merchandising activities and promotional changes.
- Helped unload deliveries and organised warehouse stock.
- Prepared the store for area manager visits by maintaining high standards.
- Worked efficiently to meet deadlines, targets, and daily requirements.
- Supported colleagues during busy trading periods.
Retail Assistant (Volunteer)
The Children's Trust
- Supported charity shop operations and daily retail activities.
- Assisted customers with purchases and enquiries.
- Organised stock and maintained attractive displays.
- Helped sort, price, and present donated items.
- Worked alongside staff and volunteers as part of a team.
General Care Worker
Private Clients - Malta
- Provided personal care and daily assistance to private clients.
- Supported clients with individual needs while maintaining dignity and respect.
- Assisted with mobility, companionship, and general wellbeing.
- Built positive relationships with clients and families.
- Worked independently and as part of a team.
- Maintained professionalism, confidentiality, and a caring approach.
Education
NVQ Level 1 & Level 2 - Retail
United KingdomCambridge Standard English Qualification -
United KingdomLife in the UK Qualification -
United KingdomO Level - English, Maltese, Italian
MaltaGCSE Equivalent Education - English, Mathematics, Italian, Science, History
AlbaniaSkills
- Retail Sales
- Customer Service
- Cash Handling
- Till Operations
- Stock Replenishment
- Frozen Department Experience
- Stock Rotation
- Product Checks
- Merchandising
- Store Displays
- Promotional Changeovers
- Delivery Handling
- Stock Organisation
- Working to Deadlines
- Working to Targets
- Teamwork
- Communication
- Problem Solving
- Health & Safety Awareness
- Reliable Approach
- Flexible Approach
Languages
Albanian
English
Italian
Maltese
Custom
Available upon request from recent employers.
Timeline
Sales Assistant
Aldi UK
08.2023 - Current
Sales Assistant
Lidl UK
01.2017 - 07.2023
Retail Assistant (Volunteer)
The Children's Trust
General Care Worker
Private Clients - Malta