Hi, I’m
DEVI DURAIRAJ
Edinburgh
Summary
Inspiring manager with extensive experience in Health, Retail industries and 9 years of experience in leadership roles. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
8
years of professional experience
1
Certification
Work History
MFG ScotlandEdinburgh
Retail Supervisor
11.2023 - Current
Job overview
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Conducted regular performance reviews with staff members to provide feedback on their progress.
- Participated in weekly meetings with upper management to discuss store objectives and initiatives.
- Enabled consistent sales by empowering front-line staff with tools to successfully promote products.
- Directed and supervised staff performance.
- Dealt with customer complaints and rectified product and service issues.
- Coordinated promotional activities such as advertising campaigns, special offers and discounts to increase sales volume.
Spice of Asia EdinburghEdinburgh
Retail Data Manager
04.2021 - 03.2023
Job overview
- Developed and maintained data entry systems for tracking customer information.
- Performed data analysis and created reports to identify trends or discrepancies in the data.
- Implemented processes to ensure accuracy of data across multiple databases.
- Created and managed documentation for database management system.
- Monitored database performance, identified issues, and provided solutions for improvement.
- Designed databases to support business operations with appropriate security measures.
- Maintained records of changes made to databases and updated relevant documents accordingly.
- Collaborated with stakeholders on requirements gathering, design, development, testing, and implementation of new databases and data models.
- Maintained relationships with external vendors providing services related to database management.
- Hired and trained staff members, oversaw department teams and delegated assignments to employees according to skill sets.
- Managed stock level and make decisions about stocking Forecasted the future sales with respect to sales analysis Responded to customer complaints and comments Initiating improvements to the firm, such as modifying the store's hours so it can successfully compete in the neighborhood market Managed implementation of seasonal sales campaigns, delivering a 26% increase in revenue across traditional down periods Managed availability of 1200+ in-store products through effective inventory management Briefed team on promotional changes and upselling strategies to increase sales Created marketing and advertising strategies focused on connecting with target customers Implemented seasonal plans for products and advertising, meeting customer expectations and maximizing sales Managed the day-to-day running of retail store and 13 staff Helped staff create attractive displays to drive stock sales Trained and motivated staff to exceed customer expectations and business sales targets.
NatWest GroupEdinburgh
Trainee Fraud Prevention Analyst
09.2022 - 12.2022
Job overview
- Using set of techniques and processes designed to reduce financial risk
- Identifying fraudulent transactions and taking actions on frauds based on customer's online banking database and other systems
- Managed over 40 customer calls per day and raised 4 financial loss cases
- Assisted with investigation team to work on the Financial loss, potential loss cases, resolved issues with customer's online banking and served them with high quality banking techniques.
- Created custom views, charts, graphs, filters, parameters, and data sources to meet specific user requirements.
- Developed and maintained Tableau dashboards with interactive visualizations.
Tamizhagam ClinicNagappattinam
Clinical Administrator
09.2015 - 08.2019
Job overview
- Provided overall direction and management for various services Organized cross-functional team tasks and delivered outcomes within set deadlines Coordinated services with other agencies in similar or the same fields Developed and implemented policies for staff and management Monitored services and assessed resources that improved products offered Loaded items carefully to protect clinical assets Participated in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork.
Apollo HospitalsChennai
Human Resources Intern
10.2016 - 04.2017
Job overview
- Updated internal databases with new employee information, contact details and employment forms.
- Developed and maintained training materials and benefits packets for new hires.
- Addressed harassment allegations, work complaints or other employee concerns.
Education
Fortray Global InstituteLondon
Master of Science from Advance Data Analytics
01-2024
University of Salford
Master's: International Business
NagappattinamTamizhagamFortrayNatWestBharathiyar University
MHM: Hospital Management
Anna University
B.Tech: Biotechnology
Skills
- Report Generation
- Mapping Techniques
- Machine Learning
- Business Intelligence
- Data Modeling
- Client Management
- Data Storage and Retrieval
- Project Management
- Dashboard Creation
- Pivot Tables
- Data Consolidation
- Content Management
- Math and Science Expertise
- Succession Planning
- Recruitment
- Employee Handbook Development
- Recordkeeping
- Staff Management
- Performance Assessment
- Employee Onboarding
- Risk Management
- Training Development
- Microsoft Office Proficiency
Certification
- Food safety LEVEL 2
- Industry Masterclass - Data Analytics (4388873)
- Introduction to Data Analytics (4389846)
- Tableau Training (4725089)
- Business Analytics with Excel (4760286)
- Diploma in PYTHON
Accomplishments
- Project 1 - The anti-cancer effect from grape
seeds and grape skin - Project 2
Inducing water lacking tolerance in rice-TRANSGENIC RICE
- Project 3 Screening and identification of lipase- producing metal clones from marine
sediment metagenome of Palk Bay India
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Supervisor
MFG Scotland
11.2023 - Current
Trainee Fraud Prevention Analyst
NatWest Group
09.2022 - 12.2022
Retail Data Manager
Spice of Asia Edinburgh
04.2021 - 03.2023
Human Resources Intern
Apollo Hospitals
10.2016 - 04.2017
Clinical Administrator
Tamizhagam Clinic
09.2015 - 08.2019
Fortray Global Institute
Master of Science from Advance Data Analytics
University of Salford
Master's: International Business
NagappattinamTamizhagamFortrayNatWestBharathiyar University
MHM: Hospital Management
Anna University
B.Tech: Biotechnology