Deven Nair
Southend,Essex
Summary
A highly skilled professional with extensive product knowledge across all UCaaS solutions, demonstrating strong communication skills and a personable approach with clients. Proven ability to exceed sales targets and achieve all KPIs, while ensuring return on investment for clients through an agnostic approach to solution design. Adept at technical problem solving and delivering great customer service, with a hunger to be the best and excellent rapport-building capabilities. Confident in demonstrating solutions and listening to client needs, aiming to leverage these strengths in a dynamic role focused on client satisfaction and business growth.
Overview
22
22
years of professional experience
Work history
Senior sales executive
Charterhouse
London
01.2017 - 06.2025
- Implemented customised client solutions with a focus on customer retention.
- Managed client accounts to ensure customer satisfaction.
- Delivered engaging sales presentations to secure client trust.
- Identified areas of improvement through regular performance analysis, improving overall productivity.
- Crafted compelling proposals to attract prospective clients effectively.
- Collaborated with cross-functional teams, enhancing product knowledge and service delivery.
- Tailored sales approach to meet individual client needs, nurturing meaningful relationships to drive revenue.
- Increased revenue through upselling and consistent contract renewals.
- Structurally prospected, identified and developed sales pipeline, achieving £972k contract value profit for FY25
Sales Manager
Immervox
01.2011 - 01.2017
- Led high-performance sales teams, ensuring achievement of targets.
- Devised successful sales pitches for significant conversion rates.
- Enhanced market penetration with effective territory management.
- Conducted detailed market analysis to identify new opportunities.
- Successfully delivered on tasks within tight deadlines.
Sales Executive
EE
01.2007 - 01.2011
- Crafted compelling pitches for securing high-value deals with clients.
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
- Increased customer engagement by delivering high-quality product demonstrations.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Sales Executive
3 Mobile
01.2003 - 01.2007
- Drove high-level B2B sales meetings to secure large scale contracts, enhancing market presence significantly.
- Streamlined sales process to enhance operational efficiency and productivity.
- Championed cross-selling initiatives to maximise sales volume and profit margins.
- Identified new business opportunities that enhanced growth potential of the company.
- Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
Education
O-levels - Maths, English, Chemistry, Physics, French, Art, Drama
Chadwell Heath High School
Chadwell Heath, Barking and Dagenham 09.1981 - 06/1987
Skills
- Great product knowledge across all UCaaS solutions
- Strong communication skills
- Personable with clients
- Confident at demonstrating solutions
- Technical problem solving
- Great customer service
- Hunger to be the best
- Exceed sales targets
- Achieve all KPIs
- Excellent rapport with clients
- Listening to client needs
- Agnostic approach to solution design
- Ensuring return on investment for clients
Accomplishments
- Highest Sales Achieved
- Best Cross-Sell
- Largest Deal Won
- Consistently met or exceeded sales targets in 7 of the past 8 years
Custom
Relevant certifications and training in Microsoft, Cisco, and sales techniques.
Timeline
Senior sales executive
Charterhouse
01.2017 - 06.2025
Sales Manager
Immervox
01.2011 - 01.2017
Sales Executive
EE
01.2007 - 01.2011
Sales Executive
3 Mobile
01.2003 - 01.2007
O-levels - Maths, English, Chemistry, Physics, French, Art, Drama
Chadwell Heath High School
09.1981 - 06/1987
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