Deva Prabhu Penniel Chellappa
Harpenden,United Kingdom
Summary
Infrastructure and Cloud Service Delivery Leader with 19 years of IT experience, including 15 years at Tata Consultancy Services, delivering large-scale infrastructure platforms across the EMEA region within the Manufacturing / ITIS domain. Currently responsible for regional infrastructure delivery supporting three critical data centres and more than 200 enterprise and manufacturing locations. Leads multi-domain teams across Cloud & DevOps, Hosting, Network, Unified Communications, End User Computing, Service Desk and Service Management. Strong technical expertise in AWS cloud architecture, data centre infrastructure design, and hybrid cloud platforms, combined with leadership experience in Agile service delivery models using Scrum methodology. Certified AWS Solution Architect and Scrum Product Owner, with a proven ability to align infrastructure services with business transformation initiatives while ensuring operational stability and service excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work history
Service Delivery Manager – Infrastructure (EMEA)
Tata Consultancy Services
London, UK
2024.06 - 2026.03
- Lead regional infrastructure service delivery across EMEA supporting manufacturing and enterprise environments
- Manage multi-domain teams across Cloud & DevOps, Hosting, Network, Unified Communications, Service Desk and End User Computing
- Accountable for three mission-critical data centres supporting 200+ global sites
- Govern SLA performance, service stability, operational risk and compliance
- Collaborate with engineering and architecture teams on AWS cloud adoption and hybrid infrastructure transformation
- Operate within Agile delivery frameworks using Scrum, coordinating delivery backlogs and infrastructure initiatives
- Engage stakeholders on infrastructure modernisation, data centre optimisation and platform resilience
EMEA Regional Lead – Data Centre & Hosting Operations
Tata Consultancy Services
London, UK
2015.09 - 2024.06
- Managed infrastructure services across 132 sites in 32 countries.
- Supported large global teams in delivering 24x7 mission-critical infrastructure services.
- Assisted with data centre migration and colocation transformation programmes.
- Contributed to data centre consolidation and infrastructure modernisation initiatives.
- Facilitated AWS adoption for hybrid cloud infrastructure.
- Enhanced operational performance through improved SLA governance and infrastructure optimisation.
Data Centre Consulting Manager / Facility Architect
Tata Consultancy Services
2014.06 - 2015.09
- Designed and optimised enterprise data centre architecture and infrastructure platforms
- Delivered consulting engagements covering data centre design, infrastructure optimisation and capacity planning
- Led Wintel and VMware infrastructure engineering teams
- Identified opportunities for virtualisation and cloud adoption
Wintel / VMware Domain Lead
Tata Consultancy Services
2010.12 - 2014.06
- Led teams managing enterprise Windows server and VMware virtualisation environments
- Improved platform performance, availability and security
- Supported early cloud adoption and infrastructure transformation initiatives
Education
Bachelor of Pharmacy -
The Tamilnadu Dr.M.G.R. Medical University
Skills
- Service Delivery Leadership – Manufacturing / ITIS
- AWS Cloud & Hybrid Infrastructure Architecture
- Data Centre Architecture & Infrastructure Design
- Agile Service Delivery (Scrum / Product Owner Model)
- SLA / KPI Governance & Operational Risk Management
- Global Infrastructure Operations (EMEA)
- Infrastructure Transformation & Cloud Adoption
- Stakeholder Engagement & Client Relationship Management
- Cloud & Platforms
- AWS Solution Architecture (Associate Certified)
- Hybrid Cloud Infrastructure
- Virtualisation Platforms (VMware / Wintel)
- Infrastructure & Data Centres
- Data Centre Architecture & Colocation Strategy
- Capacity Planning & Infrastructure Resilience
- Business Continuity & Disaster Recovery
- Delivery & Governance
- Agile Delivery using Scrum
- Product Owner Backlog Management
- ITIL Service Management Framework
- Vendor Management & Cost Optimisation
Certification
- AWS Certified Solutions Architect – Associate
- Professional Scrum Master (PSM I)
- Professional Scrum Product Owner (PSPO I)
- ITIL Expert / ITIL Master
- PRINCE2 Foundation
- Lean Six Sigma Green Belt
Timeline
Service Delivery Manager – Infrastructure (EMEA)
Tata Consultancy Services
2024.06 - 2026.03
EMEA Regional Lead – Data Centre & Hosting Operations
Tata Consultancy Services
2015.09 - 2024.06
Data Centre Consulting Manager / Facility Architect
Tata Consultancy Services
2014.06 - 2015.09
Wintel / VMware Domain Lead
Tata Consultancy Services
2010.12 - 2014.06
Bachelor of Pharmacy -
The Tamilnadu Dr.M.G.R. Medical University