Summary
Overview
Work history
Education
Skills
Languages
Custom
Affiliations
Timeline
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ISHA KALATHIYA

Harrow,United Kingdom

Summary

Accomplished professional with expertise in F&B operations and Micros system management, known for delivering customer service excellence and effective task coordination. Demonstrates a strong ability to streamline processes and enhance operational efficiency. Committed to leveraging skills to drive success in dynamic environments while pursuing opportunities for career advancement.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work history

F&B Operator

Danubius Hotel
Harrow
04.2023 - 08.2025
  • Delivered exceptional service, ensured guest satisfaction, resolved inquiries.
  • Managed food and beverage operations, maintained hygiene standards.
  • Collaborated effectively with team, coordinated tasks efficiently.
  • Familiar with micros system

Bartender

7 Stars Restaurant
Cambridge
01.2023 - 04.2023
  • Demonstrated knowledge of drink recipes for improved customer experience.
  • Implemented new cocktail recipes by researching current trends in the industry.
  • Handled cash transactions securely minimising risk of theft or fraud.

Education

Bachelor - Cyber Security

Anglia Ruskin University
09.2022 - 05.2025

Higher Secondary education - Science Stream - Maths (A group)

Mother Teressa World School

Skills

  • F&B operations
  • Micros system management
  • Customer service excellence
  • Task coordination

Languages

English
Hindi
Gujarati

Custom

  • Project Management
  • Structural Analysis
  • F&B Operator

Affiliations

  • Volunteering
  • Sports
  • Travelling

Timeline

F&B Operator

Danubius Hotel
04.2023 - 08.2025

Bartender

7 Stars Restaurant
01.2023 - 04.2023

Bachelor - Cyber Security

Anglia Ruskin University
09.2022 - 05.2025

Higher Secondary education - Science Stream - Maths (A group)

Mother Teressa World School

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ISHA KALATHIYA