Derya Ali
Harlow
Summary
I am a highly motivated and hardworking individual, who has an entrepreneurial thought process, a passion for problem solving and a can-do attitude in a productive working environment and alone. My experience of working with people has taught me the value of visualising in a customer centric way, being reliable, adaptable, reactive, and always going the extra mile as well as the importance to communicating effectively at all levels in a professional and friendly manner. I enjoy a challenge, working under pressure and look forward to making a difference and with a limitless growth mind set.
Overview
22
22
years of professional experience
Work history
Resourcing Executive
Martin Brower
04.2024 - 07.2025
- Liaising daily with Operations team, Warehouse Shift Managers and Stock Managers
- Regular client visits to MacDonald's franchise restaurants
- Attending events, exhibitions and conferences
- Website and social media management of uploading content, pictures and through Instagram, Facebook and LinkedIn
- Regular visits to factory’s and distribution centers building internal relationships
- Updating customer data and Marketing campaigns via Salesforce
- Generating weekly reporting ensuring KPIs are up to date and can be provided
- Provide scheduling and planning information for rework requests in warehouse and driver shifts
- Responsible for training Hiring Managers on ATS system and all recruitment activities
Business Development Manager
Healthcare Talent
06.2023 - 04.2024
- Develop account plans and strategies to improve and revenue growth of customer margins
- Field based sales meetings
- Weekly and monthly reporting of sales figures
- Utilise Salesforce to track sales activities
- New business development and building client relationships
- Prepare and deliver compelling presentations to clients, showcasing the value of our products and services
- Preparing quotes, bookings and contracts
- Interviewing candidates and all compliance and right to work checks i.e VISA, DBS and referencing
- Identify and capitalise on upselling and cross-selling opportunities for customer growth
Recruitment Coordinator
Amazon
06.2022 - 06.2023
- Training staff on CRM systems – Salesforce and iCIMS
- Actively sourcing new leads and screening candidates
- Orgainsing logistics of event programs, social events, and fundraising
- Generating weekly reports measuring SLAs, deadlines, metrics, and data
- Hosting inductions and training Hiring Managers and Recruiters on processes
- Organise phone screens and scheduling complex interviews working around time zone
- Providing follow-up correspondence to candidates on recruiting status
- Redundant
Account Manager
Axcis
08.2021 - 06.2022
- Upselling, cross selling and generating new business opportunities
- Creating leads and activity via Salesforce
- Regular client visits to schools and colleges
- Seeking out new relationships with lapsed clients
- Placing candidates in temporary and contracts bookings
- Discussing customer prices and generate repeat sales, part of the follow up process of candidates
- Provide office based and onsite account management/webinars/refresher training support
Sales Co-ordinator
Brandwatch
09.2017 - 03.2020
- Responsible for online Marketing and designing flyers and brochures
- Support PR initiatives, including award submissions, sponsorships, and media opportunities, ensuring consistent messaging and brand alignment across all stakeholders
- Responsible for social media
- Dealing with customer issues and queries and resolving in an efficient and timely manner
- Responsible for ensuring orders are processed quickly and correctly
- Managing projects and improving customer margins
- Coordinate appointment generation and meeting scheduling for CRMs and directors
- Establishing strong relationships with customers and being main point of contact
- Building relationships with existing clients and upselling where possible
- Left due to maternity leave
Account Manager
Watches of Switzerland Group
04.2015 - 08.2017
- Monitor customer performance and take appropriate action to resolve issues, requests and orders
- Identify and engage with potential new customers
- Sell the companies products and services to established customers and new prospects
- Effective daily work management for current and future customers
- Analyse customer needs, requirements, and strategic plans
- Achieve and exceed KPI related to revenue, new business acquisition and call time
- Walk customers through every stage of their journey maintaining happy customers
PA
Debenhams
04.2009 - 03.2015
- Extensive diary management and booking complex travel
- Assisting with design team set up of shoot days and enhancing layout
- Coordinating, scheduling, and planning meetings with Senior Executives
- Drafting and formatting Word documents and processing invoices and PO’s
- Manage the Managing Director's diary and travel arrangements
- Redundant
PA
BHS Arcadia
08.2003 - 03.2009
- Proof-read documents and reports create letters and general correspondence
- Organising meetings internally and externally, lunches and event functions
- Dealing with all post, booking taxi's, couriers and updating supplier lists
- Responsible for Director’s inbox and respond to emails accordingly
- Booking UK (& foreign travel), VISA’s, hotels and rail and maintaining budget
- Redundant
Education
Ancient Philosophy
Greenwich University
01.2002 - 1 2004
A LEVEL’S - Media Studies, Art photography, English
Wanstead Sixth Form
01.2000 - 1 2002
GCSE’S - English Language, English Literature, Mathematics, Drama, Child Development, Textiles, French
Wanstead high school
01.1995 - 1 2000
Skills
- Salesforce platform competency
- B2B sales understanding
- Email marketing technique
- Recruitment and interviewing
- HR information systems knowledge
- CRM software expertise
- Upselling
- Problem-solving
- Troubleshooting
Custom
- A real passion for health and fitness – hiking, pilates and regularly going to the gym.
- I enjoy reading and mediating on a daily basis.
Languages
Turkish
Advanced
C1
Timeline
Resourcing Executive
Martin Brower
04.2024 - 07.2025
Business Development Manager
Healthcare Talent
06.2023 - 04.2024
Recruitment Coordinator
Amazon
06.2022 - 06.2023
Account Manager
Axcis
08.2021 - 06.2022
Sales Co-ordinator
Brandwatch
09.2017 - 03.2020
Account Manager
Watches of Switzerland Group
04.2015 - 08.2017
PA
Debenhams
04.2009 - 03.2015
PA
BHS Arcadia
08.2003 - 03.2009
Ancient Philosophy
Greenwich University
01.2002 - 1 2004
A LEVEL’S - Media Studies, Art photography, English
Wanstead Sixth Form
01.2000 - 1 2002
GCSE’S - English Language, English Literature, Mathematics, Drama, Child Development, Textiles, French
Wanstead high school
01.1995 - 1 2000
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