Derrick Love

• Currently working for Briggs Equipment as Mobile Field Service Engineer, for the last 7 1/2years performing PPM's, follow up repair work & breakdowns on a wide variety of plant & equipment on customer sites & workshop. Liaising with customers, office team and suppliers to plan and implement work calendar within KPI's and customer individual cost/ spend limits & minimising disruption & downtime, source workshop & parts manuals, order parts, generating estimates for high value work, keep up to date with micro learning and online modules for H&S, environmental initiatives & HR company protocols. Maintain accurate records, improved traceability and accountability.

Previously as a semi skilled engineering fitter at two local sawmills. Working in shifts looking after all factory machinery and some mobile plant as part of a small team doing reactive breakdown repair as well as PPM,s, blade changes and machine set up on all sawmill equipment. Also working for one of the major truck suppliers as a semi skilled mechanic working on trucks doing basic servicing, PDI, assisting mechanics and general workshop duties & for a local quick fit type company fitting tyres, exhausts, suspension parts & brakes to light vehicles. Also working within the farming sector this included servicing & maintaining a wide variety of agricultural plant and machinery & building/ site maintenance.

• Duties include;
• Scheduled service calls according to customer location and urgency of need.
• Fostered strong relationships with clients, enhanced business reputation and loyalty.
• Improved system performance by conducting routine maintenance and checks.
• Updated technical knowledge regularly, stayed abreast of industry advancements and innovations.
• Adhered strictly to safety protocols, minimised workplace accidents and incidents.
• Troubleshot complex technical issues to enhance equipment functionality.
• Time Sensitive Repairs
• Welding & Fabrication (MMA & Mig )
• Hydraulics and Pneumatics
• Timing & Alignment Procedures
• Mobile Plant Repairs and Servicing
• Major Repairs, Rebuilds & Refurbishments
• Maintained accurate records, improved traceability and accountability.
• Tested equipment performance and demonstrated operation and servicing to customers.
• Ensured customer satisfaction with timely resolution of service requests.
• Facilitated communication between office personnel, subcontractors and customers.

• Over 16 years experience as a long distance lorry driver (HGV class 1). Both employed & self employed. Driving various vehicles, i.e. flatbeds, step frame low loaders, trombone extenders, taut liners, fridge vans, bulkers, tankers & 8 wheel tippers. Have a vast experience in abnormal loads up to 30m long and 5 m wide as well as experience in western Europe, mostly France & Spain. Have also worked in a transport office as a manager in a team running 34 trucks.

Duties included;

• Dealing with customers in person & by telephone
• Driver & vehicle regulations
• Liaison with local authorities & police regarding abnormal load movement orders
• Staff management
• Multi drop
• Record keeping
• Route planning
• Road safety
• Maintenance & servicing
• Abnormal loads including escorted
• Yard man including loading & unloading both our own trucks & sub contractors
• Achieved customer satisfaction by providing timely deliveries and excellent communication skills.
• Exhibited effective problem-solving skills during unexpected incidents such as traffic jams or mechanical faults.

• Working both self-employed & employed basis for some 8 years within the agricultural industry & over 5 years extensive work involving arable cereal & potato crops using a wide variety of plant and machinery, as well as operating equipment for construction contractors.
• Duties involved;
• Operating silage equipment
• De-stoning
• Ground preparation & sowing
• Combining
• Potato harvesting, fumigating & dressing
• General farm labouring
• Operating telescopic loading equipment & masted forklifts
• Operating 360 degree excavators up to 20 tons, loading shovels & wheeled excavators
• Livestock, breeding, welfare, feed stock control, administration of medication & general husbandry.
• Implemented safety protocols while using heavy machinery to prevent accidents.
• Carried out routine maintenance on farm vehicles and equipment, ensuring operational efficiency.