Dermot J McGeady
Londonderry,Northern Ireland
Summary
Dedicated retail professional with expertise in receipt printing, discount calculation, and scanning items. Demonstrates strong skills in cash handling, customer relations, and payment processing, ensuring seamless transactions and exceptional customer service. Proficient in product knowledge and adept at refund and exchange processing, maintaining calm under pressure while solving problems efficiently. Excellent communication skills complemented by public speaking abilities enhance customer interactions. Skilled in inventory management, shop floor maintenance, shelf organisation, and rapid restocking of shelves to optimise time efficiency. Committed to delivering high-quality service with a focus on continuous improvement and career advancement within the retail sector.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Trade counter salesperson
Foyleside Plumbing Supplies
Londonderry, Derry City and Strabane
05.2023 - Current
- Assisted customers in selecting suitable products based on their needs and preferences.
- Processed transactions efficiently at trade counter to ensure smooth customer service experience.
- Maintained cleanliness and organisation of trade counter area to enhance visual appeal and accessibility.
- Learned about various products and services to provide accurate information to customers.
- Collaborated with team members to restock shelves and display items effectively.
- Followed safety protocols to ensure a secure and compliant working environment.
- Engaged with customers to build rapport and encourage repeat business.
- Demonstrated effective communication skills to address customer inquiries and resolve issues.
- Coordinated deliveries efficiently for prompt stocking of goods on shelves.
- Assisted in inventory management by stocking materials and tools needed for assembly tasks improving workflow efficiency.
- Assisted in inventory management, reducing waste and ensuring stocking efficiency.
Education
GCSEs - technology and design
St Columbs College
Londonderry, Northern Ireland 09.2023 - 06.2025
Skills
- Receipt printing
- Discount calculation
- Scanning items
- Cash handling
- Customer relations
- Customer Service
- Payment Processing
- Product knowledge
- Refund and exchange processing
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Inventory management
- Shop floor maintenance
- Shelf organisation
- Restocking shelves rapidly
- Time efficiency management
Affiliations
- golf
- beekeeping
- farming
- cars
Timeline
GCSEs - technology and design
St Columbs College
09.2023 - 06.2025
Trade counter salesperson
Foyleside Plumbing Supplies
05.2023 - Current
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