Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Derek Wilson

Derek Wilson

Reading,Berkshire

Summary

Ambitious professional demonstrating strengths in business development and customer relationship management. Adapts to evolving market demands through strategic partnerships and effective client engagement. Committed to delivering exceptional service and driving organisational success through innovative solutions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operations Director (Aviation)

A1 Wokingham Wet Waste
Wokingham, Berkshire
2025.06 - Current
  • Overseeing daily operations of aviation department, ensuring efficiency in processes.
  • Directed project delivery at Heathrow Airport, coordinating various teams.
  • Conducted safety assessments of work environments and implemented necessary improvements.
  • Built new business partnerships to drive customer acquisition and generate revenue.
  • Negotiated contracts with new clients, securing profitable deals and expanding the company's client base.
  • Managed escalated client enquiries with exceptional professionalism and enthusiasm to maintain trust and reliability.
  • Fostered long-term relationships with key clients, suppliers, and partners to support business objectives.
  • Evaluated team performance to identify areas requiring improvement.
  • Managed project timelines and budgets, ensuring successful completion of business development initiatives.
  • Prepared pricing strategies aligned with budget to meet needs of customers.

Operations Director

Drain Surgeons Ltd
Reading, Berkshire
2023.07 - 2025.05
  • Overseeing daily operations of the business.
  • Built new business partnerships to drive customer acquisition and generate revenue.
  • Monitored operations to keep processes aligned with targets and matching forecasts.
  • Selected and mentored senior staff, creating successful leadership team.
  • Evaluated departmental performance and developed improvements to key operations.
  • Tracked organizational performance against objectives and revamped strategies to better meet targets.

Senior Contracts Manager

IWJS (Industrial Water Jetting Systems Limited)
Iver, Berkshire
2019.03 - 2023.07
  • Contract management of the Heathrow Airport Limited, Drainage maintenance and Gully Sucker contract.
  • Submitting invitation ideas and working inivitly to ensuring most cost effective proposals / options, were available and supplied to HAL in relation to all works, to ensure cost saving.
  • Ensuring most cost-effective proposals / options were available and supplied to HAL in relation to all works, to ensure cost saving.r
  • Monthly performace meetings with HAL contracts team, including Kpi review / analysis.
  • Supporting HAL through Covid, negotiating reduced contract rates throughout Covid 19.
  • Built strong professional working relationships with the HAL engineering and asset management teams.
  • Delivery of high profile asset maintenace / replacement projects, such as the A30 firemain relining project.
  • Working in collaboration with HAL delivery partners and supply chain.

Contracts Manager and Special Projects

The Tomato Plant Company Limited
Iver, Berkshire
2014.07 - 2019.03
  • Contract management of the Heathrow Airport Limited, Drainage maintenance and Gully Sucker contract.
  • Submitting innivation ideas and working inivitly to ensure most cost effective proposals / options were available and supplied to HAL in relation to all works, to ensure cost saving.
  • Monthly performance meetings with HAL contracts team, including KPI review/analysis.
  • Delivery of projects direct to HAL such as:

1) Airport Wide CCTV drainage project of critical assets for the asset management team. (+£1m)

2) CPS1526 - Delivery of Pipe rehabilitation project of critical assets (non intrusive drain re lining - £2m+)

3) Gate Gourmet Rising Main Burst - Pressurised pipe liner installation.

Education

GCSEs - GCSE's

Houghton Kepier School
Houghton-Le-Spring, DUR
1994-01

Skills

  • Project management
  • Contract negotiation
  • Process optimization
  • Safety assessment
  • Business development
  • Customer relationship management
  • Team leadership
  • Performance evaluation
  • Budget management
  • Strategic planning
  • Risk assessment
  • Conflict resolution
  • Client engagement
  • Problem solving
  • Project leadership
  • Customer service excellence
  • Decision making
  • Strong communication
  • Product knowledge
  • Customer engagement
  • Operational planning and forecasting
  • Computer literacy
  • Risk Management
  • Staff development
  • Continuous Improvement implementation
  • Operations management
  • Client Relationship Management
  • Health and Safety Compliance
  • Efficient decision-making
  • Time efficiency
  • Public speaking
  • Self-motivation
  • Critical-thinking
  • Operational efficiency
  • Project coordination
  • Technical understanding
  • Payment Processing
  • Profit and loss accountability
  • Financial reporting
  • Revenue growth
  • Data analysis

Certification

  • High Risk Confined Space Entry.
  • High Pressure Water Jetting.
  • CSCS
  • HAL approved Confined Space Entry AP (Medium & High Risk)
  • Emergency First Aid
  • Health & Safety Awarness

Interests

  • Golf
  • Socialising

Timeline

Operations Director (Aviation)

A1 Wokingham Wet Waste
2025.06 - Current

Operations Director

Drain Surgeons Ltd
2023.07 - 2025.05

Senior Contracts Manager

IWJS (Industrial Water Jetting Systems Limited)
2019.03 - 2023.07

Contracts Manager and Special Projects

The Tomato Plant Company Limited
2014.07 - 2019.03

GCSEs - GCSE's

Houghton Kepier School
Derek Wilson