I enjoy swimming & running to help keep me fit & active
Derek Stewart
Homecare Technician
MOTHERWELL,North Lanarkshire
Summary
Meticulous Field Service Technician offering excellent skills in installation, repair,maintenance & customer service. Offering proven track history of reliability & integrity demonstrated across 16 years of industry experience.
Overview
30
30
years of professional experience
4
4
years of post-secondary education
Work History
Homecare Technician
Dolby Vivisol Home Respiratory Care Ltd
Glasgow, Lanarkshire
04.2008 - Current
- Delivered oxygen therapy equipment to customer homes within specific timeframes.
- Installed new oxygen concentrators & therapy equipment & explained operation & routine maintenance protocols to patients & family.
- Performed annual service visits & completed preventative maintenance on all systems.
- Positively engaged with patients & maintained professional appearance at all times as a company representative.
- Provide telephone support to patients & family by determining cause of issue & explaining most effective solution.
- Demonstrate to patients & family proper methods for operating equipment after it has been installed.
- Provide exemplary customer service skills on each visit according to Dolby Vivisols guidelines.
- Properly complete work reports for each field visit.
Field Service Engineer
B Braun Medical Ltd
Sheffield, South Yorkshire
04.2005 - 04.2008
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Covering Scotland installing hand sanitizer products in hospitals,clinics,health centres & care homes liaising with management to organise my weekly work schedule to suit the company's needs.
Manufacturing Production Technician
Atmel Smartcard Ltd
East Kilbride, Lanarkshire
04.2002 - 04.2005
- Performed general equipment maintenance and repair to minimize downtime.
- Established and maintained periodic reports to document unit performance, unit efficiency and outages.
- Implemented updated operating procedures for backgrind machine and adjusted use to increase productivity and longevity.
- Prepared production documents such as standard operating procedures, manufacturing batch records and inventory reports.
Manufacturing Production Technician
NEC Semiconductors Ltd
Livingston , West Lothian
04.1998 - 04.2002
- Prepared production documents such as standard operating procedures, manufacturing batch records and productivity reports.
- Developed and enhanced personnel work instructions to clear up confusion and boost performance.
- Inspected products and machines to maintain quality and efficiency.
- Performed general equipment maintenance and repair to minimize downtime.
Apprentice Mechanical Engineer
Aeron Automation Precision Engineering Ltd
East Kilbride, Lanarkshire
04.1993 - 04.1998
- Learn all aspects of mechanical engineering trade.
- Learn to programme cnc machines to precision tolerances in a wide variety of materials.
Education
HNC - Multi Disciplinary Engineering
Motherwell College
Motherwell 06.1994 - 06.1996
ONC - Multi Disciplinary Engineering
Motherwell College
Motherwell 06.1992 - 06.1994
Skills
Technician support
Additional Information
I consider myself to be hardworking,honest & a reliable individual who has always maintained a high standard of work & attendance wherever I have been employed.
Interests
Timeline
Homecare Technician
Dolby Vivisol Home Respiratory Care Ltd
04.2008 - Current
Field Service Engineer
B Braun Medical Ltd
04.2005 - 04.2008
Manufacturing Production Technician
Atmel Smartcard Ltd
04.2002 - 04.2005
Manufacturing Production Technician
NEC Semiconductors Ltd
04.1998 - 04.2002
HNC - Multi Disciplinary Engineering
Motherwell College
06.1994 - 06.1996
Apprentice Mechanical Engineer
Aeron Automation Precision Engineering Ltd
04.1993 - 04.1998
ONC - Multi Disciplinary Engineering
Motherwell College
06.1992 - 06.1994
Similar Profiles
Kimberly MorrisKimberly Morris
Certified Pharmacy Technician at Wayne Pharmacy and Respiratory Home CareCertified Pharmacy Technician at Wayne Pharmacy and Respiratory Home Care
Robert 'Dalton' SniderRobert 'Dalton' Snider
Patient Care Representative at Lincare Home Oxygen And Respiratory SystemsPatient Care Representative at Lincare Home Oxygen And Respiratory Systems
ASHANTI COTTENASHANTI COTTEN
Customer Service Representative at Lincare Home Oxygen And Respiratory SystemsCustomer Service Representative at Lincare Home Oxygen And Respiratory Systems