I enjoy swimming & running to help keep me fit & active
Derek Stewart
Homecare Technician
MOTHERWELL,North Lanarkshire
Summary
Meticulous Field Service Technician offering excellent skills in installation, repair,maintenance & customer service. Offering proven track history of reliability & integrity demonstrated across 16 years of industry experience.
Overview
30
30
years of professional experience
4
4
years of post-secondary education
Work History
Homecare Technician
Dolby Vivisol Home Respiratory Care Ltd
Glasgow , Lanarkshire
04.2008 - Current
- Delivered oxygen therapy equipment to customer homes within specific timeframes.
- Installed new oxygen concentrators & therapy equipment & explained operation & routine maintenance protocols to patients & family.
- Performed annual service visits & completed preventative maintenance on all systems.
- Positively engaged with patients & maintained professional appearance at all times as a company representative.
- Provide telephone support to patients & family by determining cause of issue & explaining most effective solution.
- Demonstrate to patients & family proper methods for operating equipment after it has been installed.
- Provide exemplary customer service skills on each visit according to Dolby Vivisols guidelines.
- Properly complete work reports for each field visit.
Field Service Engineer
B Braun Medical Ltd
Sheffield , South Yorkshire
04.2005 - 04.2008
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Covering Scotland installing hand sanitizer products in hospitals,clinics,health centres & care homes liaising with management to organise my weekly work schedule to suit the company's needs.
Manufacturing Production Technician
Atmel Smartcard Ltd
East Kilbride , Lanarkshire
04.2002 - 04.2005
- Performed general equipment maintenance and repair to minimize downtime.
- Established and maintained periodic reports to document unit performance, unit efficiency and outages.
- Implemented updated operating procedures for backgrind machine and adjusted use to increase productivity and longevity.
- Prepared production documents such as standard operating procedures, manufacturing batch records and inventory reports.
Manufacturing Production Technician
NEC Semiconductors Ltd
Livingston , West Lothian
04.1998 - 04.2002
- Prepared production documents such as standard operating procedures, manufacturing batch records and productivity reports.
- Developed and enhanced personnel work instructions to clear up confusion and boost performance.
- Inspected products and machines to maintain quality and efficiency.
- Performed general equipment maintenance and repair to minimize downtime.
Apprentice Mechanical Engineer
Aeron Automation Precision Engineering Ltd
East Kilbride , Lanarkshire
04.1993 - 04.1998
- Learn all aspects of mechanical engineering trade.
- Learn to programme cnc machines to precision tolerances in a wide variety of materials.
Education
HNC - Multi Disciplinary Engineering
Motherwell College
Motherwell 06.1994 - 06.1996
ONC - Multi Disciplinary Engineering
Motherwell College
Motherwell 06.1992 - 06.1994
Skills
Technician support
Additional Information
I consider myself to be hardworking,honest & a reliable individual who has always maintained a high standard of work & attendance wherever I have been employed.
Interests
Timeline
Homecare Technician
Dolby Vivisol Home Respiratory Care Ltd
04.2008 - Current
Field Service Engineer
B Braun Medical Ltd
04.2005 - 04.2008
Manufacturing Production Technician
Atmel Smartcard Ltd
04.2002 - 04.2005
Manufacturing Production Technician
NEC Semiconductors Ltd
04.1998 - 04.2002
HNC - Multi Disciplinary Engineering
Motherwell College
06.1994 - 06.1996
Apprentice Mechanical Engineer
Aeron Automation Precision Engineering Ltd
04.1993 - 04.1998
ONC - Multi Disciplinary Engineering
Motherwell College
06.1992 - 06.1994
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