DEREK KWABENA ANSAH
Bicester
Summary
Dynamic professional with expertise in sales and business development, customer service, and retail management. Demonstrates strong team leadership and conflict resolution skills, effectively managing case operations while ensuring exceptional customer experiences. Proficient in IT systems and fashion retail, committed to driving business growth through innovative strategies and dedicated service excellence.
Overview
13
13
years of professional experience
2016
2016
years of post-secondary education
Work history
Contract Security Escort
HM Prison & Probation Service
Bicester
01.2025 - 07.2025
- Conduct regular patrols (foot and vehicle) to secure premises
- Monitor access and control entry to restricted areas
- Screen visitors and deliveries
- De-escalate conflicts and resolve incidents
- Maintain daily records and reports
In-House Mechanic
Lime Micromobility
South Bermondsey
06.2024 - 01.2025
- Performed maintenance and repairs on e-bikes and e-scooters
- Carried out quality control checks
- Achieved daily repair targets
- Maintained a safe and clean working environment
Bank Sales Executive
Consolidated Bank Ghana (CBG)
Accra
09.2018 - 06.2024
- Promoted banking products and services
- Managed client portfolios and provided financial advice
- Built lasting relationships with customers
- Delivered consistent revenue and met performance targets
Customer Service & Sales Supervisor
Huawei Technologies Ghana SA Ltd
Ghana
07.2015 - 09.2018
- Oversaw product distribution and support
- Coordinated promotional campaigns and events
- Strengthened customer and partner relations
- Collaborated with cross-functional teams to meet sales goals
- Monitored market trends and provided reports
Sales Supervisor
Nesthur Company Ltd
Ghana
06.2012 - 09.2015
- Managed daily operations and supervised staff
- Supported team development and training
- Organised engagement activities to drive morale and productivity
- Promoted a safe, diverse, and inclusive workplace
Education
BSc - Marketing
University of Professional Studies
Skills
- Sales & Business Development
- Customer Service
- Retail & Store Management
- Team Leadership
- Conflict Resolution
- Case Management
- IT Proficiency
- Fashion Retail
Custom
- Reading
- Theatre
- Cooking
Timeline
Contract Security Escort
HM Prison & Probation Service
01.2025 - 07.2025
In-House Mechanic
Lime Micromobility
06.2024 - 01.2025
Bank Sales Executive
Consolidated Bank Ghana (CBG)
09.2018 - 06.2024
Customer Service & Sales Supervisor
Huawei Technologies Ghana SA Ltd
07.2015 - 09.2018
Sales Supervisor
Nesthur Company Ltd
06.2012 - 09.2015
BSc - Marketing
University of Professional Studies
Similar Profiles
Sarah HornerSarah Horner
Prison Officer at HM Prison & Probation ServicePrison Officer at HM Prison & Probation Service
Salim MusahSalim Musah
Prison Officer at HM Prison & Probation ServicePrison Officer at HM Prison & Probation Service
Nick LioneNick Lione
Probation Services officer at HM Prison & Probation Service (HMPPS)Probation Services officer at HM Prison & Probation Service (HMPPS)
Désirée ScottDésirée Scott
Genius Administrator at AppleGenius Administrator at Apple
Stuart MitchellStuart Mitchell
Gulfstream G650 Programme Manager, SFI and SFE at Flight Safety InternationalGulfstream G650 Programme Manager, SFI and SFE at Flight Safety International