Derek Fernandez
Bromley,United Kingdom
Summary
Accomplished professional with expertise in purchasing, budget control, and financial management. Proven track record in business development, regulatory compliance, and exceptional customer service. Skilled in contract negotiation, project budgeting, and strategic planning. Focused on driving organizational success through effective resource management and goal setting.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Senior manager sales & services
Kraken Marine Services LLC
Dubai, United Arab Emirates
01.2022 - 10.2025
- Acquiring new clientele worldwide and within UAE for sales and service of fire fighting and life saving apparatus in maritime industry
- Establishing client rapport to boost servicing job generation for company
- Developing leads for prospective customers'
- Managing interactions with Purchasing & Operational Team of Client
- Formulating quotations aligned with market competition to enhance success of LPOs and bids
- Monitoring market trends and industry dynamics to adapt to changes
- Oversaw completion and timely delivery of all servicing jobs to customers.
- Possessing knowledge of SOLAS compliance and classification society standards.
- Manage daily operational activities in compliance with ISO standards and ensure meticulous record-keeping per ISO guidelines.
- Developing business for servicing and maintaining fire extinguishers, life-raft's, EEBD, BA sets, CO2 systems (onboard & workshop)
- Participated in industry events and trade shows, broadening network and creating opportunities.
Manager sales & services
Emprise Safety & Marine Supplies
Dubai, United Arab Emirates
08.2015 - 12.2021
- Collaborated with potential customers to assess needs and deliver tailored recommendations.
- Amplified sales by 50% through engagement with existing clients
- Produced monthly and annual sales reports to analyze growth and highlight improvement opportunities.
- Guided customers through available processes and services to drive sales growth.
- Formulated strategic sales plans aimed at enhancing sales, customer loyalty, and market awareness.
- Formulated and executed innovative sales strategies, enhancing market share and profitability..
- Secured advantageous terms with suppliers and partners, decreasing costs and enhancing profit margins.
- Secured cost-effective contracts through negotiations with vendors.
- Optimized use of CRM software to assess sales performance, enhance customer interactions, and project future sales trends.
Sales Supervisor
Louis safety & Marine Supplies LLC
Abu Dhabi, United Arab Emirates
06.2013 - 07.2015
- Delivered exceptional customer service, addressing issues promptly to guarantee customer satisfaction.
- Evaluated current industry developments to optimise sales approach.
- Oversaw inventory management to ensure sufficient stock levels for sales.
- Formulated strategic sales plans aimed at boosting sales, enhancing customer loyalty and raising market awareness.
- Secured cost-effective contracts through vendor negotiations.
- Investigated market trends and client needs to shape product development and positioning.
- Navigated sales team through intricate negotiations, finalising deals that satisfied both client and organisational goals.
- Nurtured connections with key clients, resulting in long-term contracts and driving revenue growth.
Education
Diploma - Airline Travel Management
India International Trade Centre
New Delhi 07.1997 - 09.1997
Diploma of Higher Education - Arts
Frank Anthony Public school
New DelhiSkills
- Purchasing and budget control
- Business development and administration
- Operations and financial management
- Customer service excellence
- Business planning and analysis
- Regulatory compliance
- Employee management and development
- Contract negotiation strategies
- Project budgeting and goal setting
- Product development experience
- Advanced data analytics
- Sales forecasting and planning
- Financial literacy
Certification
Train the Trainer certified From FACS Group - US
LANGUAGES
English, Hindi: First Language
Native
English
Native
Hindi
Fluent
HOBBIES AND INTERESTS
Cooking, Listening to Music
Accomplishments
Under my guidance Kraken is the only company who has been able to successfully perform total flooding of fixed CO2 system in Dubai Dry-dock's
ADDITIONAL INFORMATION
Having strong network across Internationally
PERSONAL INFORMATION
- Full UK Valid Driving License
- Dependent UK Visa Valid till May 2029
- Right to work
Timeline
Senior manager sales & services
Kraken Marine Services LLC
01.2022 - 10.2025
Manager sales & services
Emprise Safety & Marine Supplies
08.2015 - 12.2021
Sales Supervisor
Louis safety & Marine Supplies LLC
06.2013 - 07.2015
Diploma - Airline Travel Management
India International Trade Centre
07.1997 - 09.1997
Diploma of Higher Education - Arts
Frank Anthony Public school