- Playing bowls
- hobby woodworking
Derek Batchelor
Edinburgh
Overview
15
15
years of professional experience
Work History
Office Administrator
Terncove LTD
Edinburgh, Scotland
11.2011 - 07.2026
- Managed office correspondence, including emails, phone calls and mail, efficiently and promptly.
- Handled incoming calls and correspondence, providing timely responses to enquiries and bolstering company communication.
- Monitored email inboxes, prioritised messages, and facilitated communication between departments and external stakeholders.
- Communicated with staff through various internal platforms to keep colleagues informed of office updates.
- Communicated with office managers to understand department priorities and workload.
- Coordinated fast, accurate clerical work for forms, files and general data entry.
- Completed data processing and processing orders into relevant systems to keep records and documentation up-to-date.
- Maintained confidentiality of sensitive information, adhering to data protection regulations and upholding company integrity.
- Maintained strict confidentiality and discretion when processing sensitive data and information.
- Oversaw effective file management to keep office records up-to-date.
- Applied strong problem-solving skills to address and resolve office-related issues promptly, minimising disruption to business operations.
- Maintained excellent team relationships by proactively helping others with complex problem-solving tasks.
- Managed inventory of office supplies, negotiated with suppliers, and placed orders to maintain optimal stock levels.
- Acquired cost-effective supplies to support daily operations.
- Managed telephone and switchboard operations for timely call handling.
Skills
- Office management
- Data entry
- Document control
- Record-keeping
- Inventory management
- Microsoft Excel
- File organization
- General administration
- Inbound call handling
- Customer service
- Written and verbal communication
- Problem solving
- Relationship building
- Confidentiality management
Interests
Timeline
Office Administrator
Terncove LTD
11.2011 - 07.2026