

Results-driven and dedicated professional with extensive experience in overseeing service desk operations, application support, and infrastructure teams.
Proven track record of success in collaborating with third-party vendors to implement technology systems and enhance IT processes.
Skilled in monitoring key performance indicators, ensuring compliance with service level agreements, and efficiently resolving escalations.
Strong leader with passion for fostering culture of documentation improvement and knowledge base expansion.
Adept at establishing service desks from ground up and directing teams to achieve organizational goals.
Environment PRO Course ARTCRAFT (4 month)
Landscape for 2d Artists ARTCRAFT (4 month)
2D Character Design ARTCRAFT (2 month)
CG Art Professium PRO100 (1 year)
Art of Color and Light CGMA
Anatomy for Artists SCOTT EATON
Emma Douglas Inspired Gaming
+447951266556
iamfuelledbytea@gmail.com
Olga Sak +38(098)068 81 80
Iryna Belenkaya ira.belenkaya@gmail.com