Dennis Tzatzo
Exeter
Summary
Experienced high ticket closer with a track of consistently exceeding sales targets. Expert in building rapport and closing high-ticket deals in service type business. Coachable, no-ego person, highly effective, adaptable to new CRM systems & sales strategies. I deliver exceptional value and drive revenue growth.
Overview
9
9
years of professional experience
Work History
Remote Sales Closer
IndivMedia
Remote
03.2025 - 04.2025
- Masterfully built rapport and trust with qualified leads through zoom, understanding their needs and presenting tailored solutions.
- Expertly navigated sales cycles, addressing objections and demonstrating value proposition of high-ticket offers
- Self-motivated and highly organized with proven ability to manage time effectively and work independently to achieve and surpass sales objectives from remote setting.
- Price point: 5k Offer, 1 Close call target
- Selling Technique: Consultative, coaching prospects into deals.
- 24 total calls assigned, 8 connected, 6 offers made.
Sales Executive
Nissan Motor Corporation
Exeter, ENG
02.2025 - 03.2025
- Achieved 100k in cash collected in my first month working for the car industry for the 1rst time
- Achieved sales targets and fostered strong customer relationships
- 3-5 Booked appointments from cold calling
- Increased customer satisfaction with 5-Star reviews/testimonials and maintained high volume of repeated business
- Expert in understanding customer needs, presenting vehicle features and benefits, and navigating sales process from initial inquiry to delivery.
- Skilled in CRM systems and maintaining accurate sales records.
Commercial Real Estate Broker
Luxfolio
Dubai
01.2024 - 11.2024
- Commision-only, Commercial Real Estate Broker specializing in office leasing or selling with a proven track record of closing over 250k in transactions.
- Skilled in market analysis, property valuation, negotiation, and client relationship management.
- Consistently exceeding client expectations through strategic advisory and transaction execution.
- Cold calling / door to door prospecting for booking appointments
- Responsible for identifying and securing opportunities, new tenant placements, contributing to increase in property revenue
- Demonstrated ability to deliver exceptional results in a fast-paced environment & saturated market.
Client Acquisition Expert
HumbleLead
Remote
09.2023 - 07.2024
- Provided expert advise on how service type businesses can generate more booked appointments without having to chase leads or cold call prospects through Meta ads.
- Responsible for generating appointments, sales meetings and fulfillment via GHL CRM.
- SaaS Hybrid mode to automate onboarding and High Ticket Offer for service offers.
Cloud Support Technician
Climb Global Services
Ashburton, United Kingdom
01.2022 - 10.2023
- Client-Centric Support: Provided dedicated support to clients, addressing their cloud-related inquiries, resolving issues, and ensuring optimal cloud service utilization
- Cloud Optimization: Collaborated with cross-functional teams to enhance system performance and scalability, optimizing cloud resources for clients
- Automation: Streamlining routine tasks and reducing manual intervention
- Capacity Planning: Assisted in capacity planning, making data-driven recommendations to scale cloud resources according to client requirements
- Documentation and Training: Created comprehensive documentation and best practices guides for knowledge sharing and client training
- Collaboration: Collaborated effectively with colleagues and clients to ensure the smooth operation of cloud infrastructure
- Continuous Learning: Kept up-to-date with emerging cloud technologies to provide informed support and solutions to clients
IT Service Desk Operator Level 2
Royal Devon & Exeter Foundation Trust
Exeter, United Kingdom
01.2019 - 01.2022
- Providing support to RD&E, DPT and SDHT service desks
- Troubleshot IT related issues (hardware, software, network, peripherals, VPN) as Level 1 and 2 Operator
- Admin responsibilities such as creating AD accounts for new employees using a self-service workflow, enabling external supplier accounts
- Using various versions of Windows Server (2012r2,2016 and 2019) to apply permissions on new AD accounts and network drives
- Overviewing self-Logged tickets before SLA breach
- Experienced with Active Directory, VMware Horizon, Print Servers, Microsoft 365 for NHS
- Experienced with VPN and Always on VPN
- Dealing with P1 and P2 tickets that may arise the course of duty and on call hours
- Supporting clients using Mycare (EPIC) application remotely and on site
- Training new members of staff following Trust policies and procedures, meeting standards and deadlines provided by seniors
- Promote a professional image for the Service Desk and the Trust by ensuring all calls are answered politely
- Managed time and workload to meet predetermined service level agreement(SLA)
Personnel Coordinator
UTM Consultants
Remote
01.2020 - 01.2021
- Design and implement overall recruiting strategy
- Develop and update job descriptions and job specifications
- Perform job and task analysis to document job requirements and objectives
- Prepare recruitment materials and post job on company's website
- Source and recruit candidates by using databases and social media
- Screen candidates resumes and job applications
- Maintain and updating logistics such as PO's, travel expenses and accommodation
- Act as a point of contact and build candidate relationships during the selection accommodation
Customer Service Advisor
Sitel
Exeter, United Kingdom
01.2018 - 01.2019
- Guiding all customer issues to a satisfactory conclusion
- Diagnosed and troubleshoot problems due to product issues
- Advised and educated customers of warranty claims and product concerns
- Processed quotes & placed orders for replacement parts & repair
- Coordinated technician schedules per assigned territory
- Processed orders through Oracle for replacement parts and repair reports
- Provided assistance to any customer queries in timely manner
- Trained and coached new customer service representatives on best practices and customer service standards
- Developed and maintained relationships with key customers, resulting in increase in sales
- Developed and maintained customer service policies and procedures to ensure adherence to company standards
Corporal
Greek Army
Greece
01.2016 - 01.2017
- As a Corporal in the Greek army I managed a team of fourteen military personnel in anti-aircraft squad
- Weekly duties to maintain unit preserved and clean
- Responsible for daily physical training, including existing and new members in the team
- Setting goals and managing development to ensure high team performance
- Maintain operational efficiency with proactive oversight and corrections
- Implement safety procedures to reduce or eliminate incidents
Education
Certificate of Higher Education - High Ticket Sales
Remote High Ticket Sales
Remote 01.2025 -
IT Technician Course -
Practical Experience Programme
Level 2 Certificate in Principles of Business and Administration - undefined
International Accreditation Organisation
Technology Stream - undefined
Special Vocational Education
IT Support Apprentice - undefined
Red Cross
Skills
- Communication
- Adaptability
- Leadership
- Problem-Solving
- Critical Thinking
- SPIN Selling
Languages
English
Greek
Timeline
Remote Sales Closer
IndivMedia
03.2025 - 04.2025
Sales Executive
Nissan Motor Corporation
02.2025 - 03.2025
Certificate of Higher Education - High Ticket Sales
Remote High Ticket Sales
01.2025 -
Commercial Real Estate Broker
Luxfolio
01.2024 - 11.2024
Client Acquisition Expert
HumbleLead
09.2023 - 07.2024
Cloud Support Technician
Climb Global Services
01.2022 - 10.2023
Personnel Coordinator
UTM Consultants
01.2020 - 01.2021
IT Service Desk Operator Level 2
Royal Devon & Exeter Foundation Trust
01.2019 - 01.2022
Customer Service Advisor
Sitel
01.2018 - 01.2019
Corporal
Greek Army
01.2016 - 01.2017
Level 2 Certificate in Principles of Business and Administration - undefined
International Accreditation Organisation
Technology Stream - undefined
Special Vocational Education
IT Support Apprentice - undefined
Red Cross
IT Technician Course -
Practical Experience Programme
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