DENNIS OMASIOR
Edinburgh,Scotland
Summary
Experience in faults finding and troubleshooting.Communicates complex technical works clearly for customers understanding. Pays attention to details of work orders, customer preferences and technical documentation to accurately fix problems. Always ready to help team members and exceed customer expectations. Confident successful at increasing monthly revenue using insightful marketing strategies and aggressive product development. Skilled at understanding customer and employee requests and meeting needs. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
13
13
years of professional experience
Work history
SBE SERVICE ENGINEER
SBE
EDINBURGH, UNITED KINGDOM
2021.10 - Current
- Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency.
- Developed ongoing programmes using good team communication and collaboration.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Met budget targets through responsible planning and resource allocation.
- Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
- Collaborated with staff to formulate budgets and improve department revenue.
- Operated equipment to exceed production targets.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Thrived in fast-paced environment with energy and enthusiasm.
- Performed inspections and repairs of compressors and generators, maintaining strict compliance with manufacturer's specifications and performance regulations.
- Liaised with customer support to facilitate service updates, maintaining efficient, effective services.
- Resolved and troubleshot large, complex issues escalated by junior engineers.
- Diagnosed faults in existing equipment, performing repairs and maintenance to ensure conformance with manufacturer's specifications.
- Ordered parts and components to facilitate installation and service works, liaising with suppliers to ensure adherence to set timeframes.
- Generated accurate paperwork and reports detailing repair, service and customer notes to maintain high quality documentation.
- Tested and repaired returned subassemblies and components, conducting Root Cause Analysis for recurring indents and escalating findings to management.
- Increased customer satisfaction by resolving issues.
- Carried out tests on finished products, ensuring they performed at optimal, efficient and high-quality standards.
- Promptly attended emergency callouts on product malfunctions or breakdowns, fixing issues within company deadlines.
- Quickly identified root problems of quality issues, implementing appropriate actions for prompt resolutions.
- Inspected product functionality, ensuring quality stayed excellent and efficient throughout operations.
- Identified and resolved technical problems by conducting thorough inspections and assessments.
- Installed, repaired, replaced and quality inspected products.
Industrial Machinery Maintenance Engineer
SUZ COMPANY
LEFKOSA, Cyprus
2015.01 - 2021.07
- Read and interpreted operation and parameter sheets to complete each job in line with stringent specifications.
- Detected work-piece defects and machine malfunctions, suggesting corrective and preventative action to management to prevent future recurrence.
- Operated, maintained and performed repairs on equipment, replacing hoses and conducting minor mechanic work on pumps and fittings.
- Completed log books and inspection reports accurately and quickly.
- Accurately executed written and verbal instructions, prints and work orders.
- Set-up machines for various jobs for high-quality manufacturing and waste reduction.
- Lubricated parts and performed minor maintenance to improve machine function.
- Maintained assigned equipment, performing daily inspections to ensure compliance with operational and safety requirements.
- Oiled and greased station engines and components for optimal running.
- Verified sufficiency of newly repaired machinery and equipment.
- Tested recently repaired equipment and machinery to verify repair quality.
- Serviced and repaired engines with basic upkeep or complex refurbishments.
- Examined machinery and mechanical equipment to evaluate performance and identify problems.
- Diagnosed equipment issues by analysing error messages and testing results.
Supervisor
Yale Food Factories
Ibadan, Nigeria
2013.03 - 2014.07
- Directed loading and unloading of shipments to manage smooth workflow.
- Trained staff to review and reconcile daily transactions to apply best management practices.
- Met monthly objectives by providing personalised, friendly and knowledgeable customer assistance.
- Tracked employee productivity, performance and task completion to meet quality standards.
- Strategically planned shift schedules, processed holiday requests and granted leaves to optimise labour costs and productivity.
- Trained staff in till management practices including reviewing and reconciling daily transactions.
- Developed professional relations with company employees of organisation to enhance trust and reliability.
- Managed staff rotas, planning workloads effectively and strategically.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
- Interviewed, hired and trained employees on procedures and requirements, maintaining competent, high-performing teams.
- Identified operational problems and proposed solutions to management, improving service efficiency.
Site Engineer
Mikes Dive Ltd
Abaraka, Delta
2012.07 - 2013.09
- Oversaw health and safety matters on site
- Kept projects on schedule by managing deadlines and adjusting workflow as needed
- Checked compliance of company safety plan and delivered recommendations to address regulatory issues
- Maintained project schedules by managing deadlines and adjusting workflow as needed
- Evaluated, monitored, and reported on work progression, while ensuring all tasks were conducted in compliance and in line withman-hour budget
- Established new preliminary analysis procedures for topographical and hydrological factors.
- Developed and implemented improved database tools to estimate project scopes and costs.
- Rolled out preventative maintenance schedules to limit workflow disruptions.
- Oversaw Quality Control (QC) for construction teams, delivering results in line with project specifications.
- Managed lifecycle stages of construction projects, from design inception to timely completion.
- Documented daily progress, incidents and issue resolutions for accurate site records.
- Analysed survey reports, blueprints and geologic data to effectively plan construction projects.
SUPERVISOR
Nigeria Bottling Company, NBC
owerri, Nigerria
2011.02 - 2012.01
- Performed keyholding responsibilities to guarantee timely opening and closing of store.
- Strategically planned shift schedules, processed holiday requests and granted leaves to optimise labour costs and productivity.
- Displayed proactive problem-solving and query-resolution skills to provide superior customer service.
- Met monthly objectives by providing personalised, friendly and knowledgeable customer assistance.
- Tracked employee productivity, performance and task completion to meet quality standards.
- Equipped staff with knowledge and skills to reach company targets, coaching and mentoring new joiners and under performing employees in best operational practices.
- Investigated and resolved customer complaints within target timescales to increase retention and loyalty.
- Strategically delegated tasks throughout multidisciplinary team to yield maximum productivity.
- Optimised workflow by updating teams with critical operational information in fast-paced environment.
- Conducted evaluations to measure performance and progress of employees.
Education
Doctor of Philosophy - Energy System Engineering
Cyprus International University
Lefkosa, Cyprus2022
Project Management and Human Resources - Project Management
Institute of Projects
Europe 2022
Master of Science - Energy System Engineering
Cyprus International University
Cyprus2019
Health, Environment and Safety, 1, 2, 3 certifcate - Safety
Health And Safety
Abuja, Nigeria2017
Bachelor of Engineering - Mechanical Engineering
Delta State University
Delta, Nigeria2015
Higher National Diploma - Mechanical Engineering
Akanu Ibiam Federal Polytechnic
Ebonyi state, Nigeria2014
High School Diploma - Mechanical Engineering
Delta State Polytechnic
Delta, Nigeria 2012
Skills
- Mechanical Engineering Electrical
- Engineering Microsoft Office
- Energy system Engineering
- Health and Safety
- Mechanical design skills for assembly process and tooling
- Project Management
- Human Resource Management
- Root Cause Analysis
- Compliance engineering
- High-value project management
- Contract manufacturing and logistics
- Safety procedure compliance
- Technical and diagnostic support
- Preventative Maintenance and Calibration
- Efficient Problem-Solving
- Troubleshooting
- Report Preparation
- Technical Support
- Subassembly repair
- System upgrades
- Repair planning
Accomplishments
- Maintenance engineer with over 9 years of experience
- Skilled in supervising, leading, and directing maintenance tasks in order to achieve optimal productivity and results.
- Proficient in all aspects of factory operations, maintenance, and safety
- Adept at motivating team to meet goals
- Reduced equipment downtime by 25% through planned maintenance schedules
- Ability to Work Alone
- posses strong problem -solving skills and have a logical approach to work
- Track recorded of leading diverse technical teams
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of the work.
- Worked directly with senior leadership to develop and administer per year department budget.
Affiliations
- Member, Association of Nigeria Mechanical Engineers society
- Association of Energy technology
- Member, Institution of Engineers, Northen Cyprus
- Member of International Association of Engineers.
- Society member of IAENG
Timeline
SBE SERVICE ENGINEER
SBE
2021.10 - Current
Industrial Machinery Maintenance Engineer
SUZ COMPANY
2015.01 - 2021.07
Supervisor
Yale Food Factories
2013.03 - 2014.07
Site Engineer
Mikes Dive Ltd
2012.07 - 2013.09
SUPERVISOR
Nigeria Bottling Company, NBC
2011.02 - 2012.01
Doctor of Philosophy - Energy System Engineering
Cyprus International University
Project Management and Human Resources - Project Management
Institute of Projects
Master of Science - Energy System Engineering
Cyprus International University
Health, Environment and Safety, 1, 2, 3 certifcate - Safety
Health And Safety
Bachelor of Engineering - Mechanical Engineering
Delta State University
Higher National Diploma - Mechanical Engineering
Akanu Ibiam Federal Polytechnic
High School Diploma - Mechanical Engineering
Delta State Polytechnic