Dennis Oaikhiena
Manchester,Manchester
Summary
Sales Assistant experienced in driving business success through innovative sales and service opportunities. Delivered exceptional customer service in fast-paced retail environments while consistently exceeding sales targets. Maintained accuracy in money handling and payment processing, ensuring positive interactions with diverse customers.
Overview
1
1
Language
9
9
years of post-secondary education
4
4
years of professional experience
Work History
Warehouse Worker
J&T Express Rochdale
Manchester, Rochdale
06.2026 - Current
- Picked orders to meet productivity targets.
- Understood warehouse product placement, enabling efficient picking and packing services.
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
- Loaded and unloaded goods from delivery vehicles, adhering to strict safety protocols.
Temporary Store Colleague
JD Sports
Manchester, Greater Manchester
12.2025 - 01.2026
- Assisted customers in locating products, offering recommendations based on specific needs.
- Managed stock levels on shop floor, restocking items to ensure availability for customers.
- Kept shelves neat, clean and organised through visual merchandising.
- Ensured safe workplace by adhering to health department regulations and food safety standards.
- Provided guidance and support to new colleagues, helping them to integrate into the team and understand store procedures.
Sales Assistant
Sports Direct
Salford, Greater Manchester
03.2025 - 08.2025
- Assisted customers in selecting products by providing tailored advice, ensuring satisfaction and repeat business.
- Handled customer enquiries, delivering prompt and informative responses to enhance customer experience.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Collaborated with team members to exceed sales targets, enhancing overall store performance.
- Maintained organisation of shelves by arranging products attractively, clean and organised through visual merchandising.
- Conducted daily store opening and closing procedures, ensuring readiness for business operations.
Sales Assistant
Rivers
Manchester, Greater Manchester
06.2024 - 08.2024
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Cultivated strong customer relationships through attentive and friendly service, contributing to a positive shopping experience.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Promoted sales and special offers, enhancing customer awareness of discounts and merchandise options.
- Kept shelves neat, clean and organised through visual merchandising.
Team Member
Burger King SSP Manchester Picadilly
Manchester, Manchester
06.2023 - 07.2024
- Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation.
- Gathered customer preferences to ensure satisfaction with their meals. and made suggestions to guests' tastes and preferences.
- Kept customer and food preparation areas clean and well-organised to maintain appearance and quality standards.
- Completed allocated tasks efficiently, contributing to overall team success.
- Learned all required tasks swiftly to enhance overall performance.
Intern Health Project
Vinci Construction
Manchester, Greater Manchester
11.2023 - 12.2023
- Contributed to project management tasks, tracking progress and coordinating with team members for timely completion.
- Collaborated with structural engineers and surveyors on-site to support project development efforts.
- Completed two-week internship, gaining practical experience in field applications.
- Shadowed daily activities of office staff to gain understanding of scope of work.
- Maintained organised and updated file systems for easy staff use.
Retail Worker
Sports Direct
Manchester, Manchester
02.2023 - 05.2023
- Managed till operations and processed payments, ensuring accurate transactions and efficient customer service.
- Resolved customer complaints calmly and professionally, providing mutually-beneficial resolutions.
- Assisted in closing store by restocking shelves, cleaning areas, and counting cash to maintain a tidy and organised environment.
KFC
Team Member
Manchester, Manchester
07.2022 - 01.2023
- Listened actively to customers to understand requests and address concerns promptly.
- Resolved complaints using clear communication and effective problem-solving.
- Developed strong connections with colleagues through collaborative activities. by participating in team-building activities.
Education
Undergraduate - Quantity Surveying
University of Salford
Salford, Greater Manchester 09.2024 - Current
Higher National Diploma - Construction and The Built Environment
Manchester College
Manchester, Greater Manchester 09.2022 - 08.2024
GCSEs -
Manchester Communication Academy
Manchester, Manchester 09.2017 - 08.2022
Skills
- Payment Processing
- Cash Drawer Management
- Transaction Management
- Store Opening and Closing
- Stock Management
- Point of Sale Systems
- Product Recommendations
- Customer Demonstrations
- Attention to detail
- Cultural Awareness
- Foreign Languages
Languages
Spanish
Upper Intermediate
B2
Timeline
Warehouse Worker
J&T Express Rochdale
06.2026 - Current
Temporary Store Colleague
JD Sports
12.2025 - 01.2026
Sales Assistant
Sports Direct
03.2025 - 08.2025
Undergraduate - Quantity Surveying
University of Salford
09.2024 - Current
Sales Assistant
Rivers
06.2024 - 08.2024
Intern Health Project
Vinci Construction
11.2023 - 12.2023
Team Member
Burger King SSP Manchester Picadilly
06.2023 - 07.2024
Retail Worker
Sports Direct
02.2023 - 05.2023
Higher National Diploma - Construction and The Built Environment
Manchester College
09.2022 - 08.2024
KFC
Team Member
07.2022 - 01.2023
GCSEs -
Manchester Communication Academy
09.2017 - 08.2022