Dennis Mark
OMAHA,NEBRASKA
Summary
Employee with strong expertise in training and mentoring, recognized for proactive task completion and teamwork. Proven ability to assess operational needs, develop cost-saving solutions, and enhance customer satisfaction. Demonstrated success in meeting company goals and promoting best practices under pressure. Resourceful leader with a solid track record in project planning and problem-solving.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Audio Quality Evaluation
SAHARA TELECOMMUNICATION
OMAHA, NEBRASKA
06.2020 - 07.2025
- Evaluated audio samples for quality, ensuring compliance with industry standards.
- Collaborated with cross-functional teams to identify and resolve audio issues.
- Conducted comprehensive assessments of audio equipment, recommending necessary upgrades.
- Developed training materials for staff on audio quality evaluation techniques.
- Monitored audio quality metrics, providing insights for process improvements.
- Streamlined audio testing procedures, increasing efficiency across evaluation processes.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Supported team by demonstrating respect and willingness to help.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Education
Master of Arts - ANALYST
UNIVERITY OF NEBRASKA
NEBRASKA 02.2024 - 09.2024
Skills
- Quality assurance techniques
Audio quality assessment
Device response evaluation
Certification
Audio Processing Fundamentals
Data Annotation & Linguistic QA
Languages
English
Proficient (C2)
Timeline
Master of Arts - ANALYST
UNIVERITY OF NEBRASKA
02.2024 - 09.2024
Audio Quality Evaluation
SAHARA TELECOMMUNICATION
06.2020 - 07.2025