Summary
Overview
Work History
Education
Skills
Languages
Timeline
OfficeManager
Deniz Yalciner

Deniz Yalciner

Fleet,Hampshire

Summary

Senior sales manager with more than 15 years experience and a record of success in enabling strong revenue growth through end-to-end sales management. Focused on continuous improvement using market knowledge, competitor research, innovation and team motivation. Always looking for opportunities to bring in and retain customers while overdriving sales targets and goals by +20% year over year in average.

Overview

23
23
years of professional experience
6
6
years of post-secondary education

Work History

Senior accounts manager

IDOX group
Woking
02.2022 - Current

IDOX specialises in the development of software solutions for government and industry. These solutions are designed to drive productivity and enhance the user experience.

Their process engines are designed to deliver exceptional functionality and embed workflows that drive efficiency and best practice. They are designed with the user in mind and developed in collaboration with experts who have worked through every detail of every process from end to end. By automating tasks, simplifying complex operations and more effectively managing information, we enable you to harness the power of digital.


Senior Key Account Manager and Account Executive involves responsibility for Germany, Austria, Switzerland and the United Kingdom, with a customer base and potential target customers primarily based in the energy sector, construction and building, the chemical industry, pharmacy and infrastructure transportation.


  • Identified new business opportunities and increased lead generation to grow profits with on average 20%+ year over year.
  • Highlighted growth opportunities within current client accounts and campaigns to increase revenue.
  • Provided first-class client services, from onboarding to daily account management.
  • Reported on account progress, targets and forecasts and sought solutions to performance issues.
  • Devised target customer strategies to meet business growth and profit objectives.
  • Drove business growth within specified sales territories through strategic and tactical solution implementation.
  • Built and developed constructive relationships with clients to increase account spending and loyalty.
  • Managed multiple accounts with high-quality client care through tactical planning and campaign delivery.
  • Kept business in compliance with internal controls, industry regulations and health and safety requirements.
  • Monitored commercial performance of full portfolio, scheduling consistent follow-ups with each account.

Territory sales manager

Barracuda Networks
Reading
01.2020 - 01.2022

Barracuda Networks, Inc. is a company specialising in the provision of security, networking and storage products based on network appliances and cloud services (SaaS). The company's security products include solutions for email, web surfing, web hackers and instant messaging threats such as spam, spyware, threats and viruses. The company's networking and storage products include web filtering, load balancing, application delivery controllers, message archiving, next-generation firewalls, backup services and data protection.

The Territory Account Manager and Account Executive, responsible for all customers and potential target customers in Germany, Austria, and Switzerland (DACH).

  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Maintained relationships with key clients to maximise account revenue and loyalty.
  • Led pre- and post-sales operations to provide exceptional client care throughout.
  • Networked and generated leads to increase new business opportunities.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Tracked KPIs with Salesforce reporting to enable sound planning and budget forecasting.
  • Delivered high level of service to clients to maintain relationships for future business opportunities.
  • Achieved significant increase in profits by streamlining complex sales cycle, from prospecting to signing.
  • Established growth areas within current client portfolios to increase profits.
  • Nurtured 100+ accounts within EMEA territory.
  • Established strong relationships with new clients through effective influencing, strategic prospecting and weaving exceptional customer service into sales process.
  • Sold diverse product and service portfolios to achieve revenue targets.
  • Bringing a new channel partner to the business and for the successful management of existing partners.

Global account manager

Microsoft
Reading, Hampshire
09.2017 - 12.2019

Microsoft was established in 1975 with the mission of enabling people and businesses worldwide to realise their full potential through the creation of technology that transforms the way people work, play, and communicate. The company develops and markets software, services, and hardware that deliver new opportunities, greater convenience, and enhanced value to people's lives in the global business environment, with offices in over 100 countries.

Microsoft generates revenue through the development, licensing, and support of a diverse range of software products and services, the design and sale of hardware, and the delivery of relevant online advertising to a global customer base. In addition to selling individual products and services, we offer comprehensive suites of products and services.

Their product range includes operating systems for personal computers, servers, phones and other intelligent devices; server applications for distributed computing environments; productivity applications; business solution applications; desktop and server management tools; software development tools; video games; and online advertising.

They also provide consulting and product and solution support services, as well as training and certification for computer system integrators and developers. They provide cloud-based solutions that deliver software, services and content over the Internet via shared computing resources in centralised data centres. Cloud revenue is generated primarily from usage fees and advertising.


Member of the Microsoft global account management team doing business internationally while looking after more than 60+ key global and sub-accounts worldwide overdriving yearly revenue targets especially in cloud environments and SaaS products by 20%+


  • Pursued new business opportunities by forging strong networks and contacting potential buyers.
  • Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
  • Managed 60+ global accounts per fiscal year.
  • Closely monitored sales performance and activity levels using Microsoft Dynamics, producing monthly reports detailing key result areas.
  • Developed and monitored campaign timelines to consistently guarantee timely, cost-effective project completion.

Senior business development manager

Epicor
Bracknell, West Berkshire
01.2017 - 08.2017

Epicor Software is a provider of enterprise software solutions. The company’s principal offerings include enterprise resource planning (ERP), financial management, human capital management, manufacturing execution systems and supply chain management. The company’s ERP services include consulting, education, support, and managed services.


Senior business development manager for enterprise resource planning systems (ERP solutions) on-premise and SaaS, with responsibility for Germany, Austria and Switzerland.


  • Generated leads to bring in new client revenue and improve bottom-line profitability.
  • Influenced key decision-making and established trust with stakeholders.
  • Negotiated and approved lucrative prices and contracts, boosting growth.
  • Developed marketing plans to support department strategies.
  • Closed complex, lucrative deals with new customers using strategic sales and negotiation tactics.
  • Contacted and converted potential customers via telephone, email and in-person enquiries.
  • Managed over 50 customer calls per day and increased sales by +30%

Sales manager

Symantec
Belfast
09.2015 - 12.2016

Symantec is a provider of enterprise security products operated by Broadcom. It offers integrated cyber defense, threat and information protection, endpoint and email security, as well as web, network, and cloud app security products and services.

Sales Manager responsible for managing customer relationships in Germany, Austria and Switzerland, with a focus on driving revenue growth of +20% year-on-year.

  • Analysed sales reports to identify trends and update strategies.
  • Analysed sales to identify top-performing products.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Retained existing customers and substantially grew customer base, product line and sales volume.
  • Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
  • Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
  • Allocated sales resources based on quarterly KPI targets.

European logistics manager original equipment

Asiana Group
Frankfurt a.M., Hessen
11.2011 - 09.2015

Kumho Tire, formerly known as Samyang Tire, is a South Korean tire manufacturer. It is a subsidiary of the Chinese tire conglomerate Doublestar. Kumho Tire was previously operated as a business unit of the Kumho Asiana Group. The company's principal customers in the automotive industry include major car manufacturers such as Daimler, Volkswagen, Ford, and Mitsubishi.

Senior Logistics Manager with international responsibility for the original equipment segment within the automotive industry.

  • Coordinated logistics operations according to stakeholder, supplier and client needs.
  • Monitored logistical expenses to keep operating costs low.
  • Developed lasting relationships with employees, peers, upper management and outside vendors.
  • Advised on transport types, routes and schedules to improve operational efficiency.
  • Educated teams on best practices to improve logistics operations and performance.
  • Directed daily operations to achieve maximum output and reduce costs.
  • Oversaw contract negotiations with external providers, securing transport for goods and equipment.
  • Tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.
  • Improved operational performance through tactical policy, process and procedure planning.
  • Established operational and administrative procedures and enforced controls.
  • Planned logistics across international boundaries to reliably meet delivery requirements.
  • Decreased over all costs in logistics by +35% while increased time efficiency by +15% based on KPIs.

Managing director

Time Freight International
Frankfurt a.M., Hessen
06.2005 - 10.2011

Time Freight International offers international freight transport services and pan-European logistics services specialising in import rollout from the largest delivery airports in Europe and time critical express delivery to the processing industry and end customers


Managing Director with overall responsibility for all business areas of the company


  • Increased new business connections and revenue generation opportunities by improving networking strategies.
  • Provided customers with outstanding service, extending relationships for future business opportunities.
  • Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
  • Kept accurate company records, upholding compliance with regulations and company policies.
  • Monitored operations to assess and highlight results.
  • Managed team performance, celebrating successes and identifying areas to improve.
  • Created and led successful business culture focused on performance.
  • Identified and resolved operational issues impacting productivity, performance or profitability.
  • Recruited and managed senior staff with focus on delivering clear results.
  • Directed day-to-day work of more than 50 employees and motivated teams to exceed objectives.
  • Directed administration and optimisation of financial operations, payroll and accounting processes.
  • Put in place clear controls for financial administration and business management.
  • Generated and achieved regional revenue goals, exceeding targets within company growth strategies.

IT procurement manager

R+V Allgemeine Versicherung
Wiesbaden, Hessen
09.2003 - 05.2005

R+V Versicherung AG is one of the largest insurance companies in Germany and the parent company of the R+V Group, based in Wiesbaden in Hessen with more than 115.000 employees. It holds a majority stake, either directly or indirectly, in the primary insurance companies of the R+V Group and is part of the cooperative financial group of the Federal Association of German Cooperative Banks (BVR). At the same time, it is the central re-insurer of R+V's primary insurance companies. It also operates independently on the international reinsurance market.

Member of Group Purchasing Management as part of IT procurement management for the entire group of companies

  • Reviewed and renegotiated key contracts to maintain cost-effectiveness.
  • Oversaw records covering purchasing transactions, distribution flow and stock storage.
  • Kept clear, up-to-date records of stock, components and materials.
  • Presented accurate quarterly stock figures to monitor department success.
  • Reported on monthly and annual activity to assess performance against goals.
  • Established operational and administrative procedures and enforced controls.
  • Liaised with third party suppliers to facilitate shipment of materials, reducing lead times.
  • Established and managed relationships with new and existing suppliers to strengthen supply chain.
  • Encouraged best practices to streamline sourcing and purchasing processes.
  • Spearheaded contract negotiation to obtain favourable terms for quality, cost and delivery requirements.
  • Collaborated with wider teams to understand product requirements and advise on sourcing and purchasing solutions.
  • Leveraged supply management experience and industry contacts to streamline distribution activities.
  • Negotiated purchasing and payment terms that resulted in significant annual procurement savings.

Professional for auditing

KPMG Germany
Wiesbaden, Hessen
04.2001 - 07.2003

As a leading global Audit and Assurance firm, KPMG have extensive experience of providing Assurance reports over a wide range of topics to support our clients’ business objectives including; regulatory returns and compliance, business performance through key performance measures, ESG reporting and disclosures and the design and operating effectiveness of controls in the underlying processes and systems to provide management with confidence in their continuing accuracy and integrity.


Member of international audit team in context of projects for reconciliation from national accounting to US GAAP for global industrial markets


  • Contributed sustainably and successfully to desired project results for international projects of clients complex thinking and analytical skills paired with strong communication skills
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Improved efficiency and productivity by acquiring new skills.
  • Completed customer orders with speed and accuracy.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Oversaw daily operations to achieve high productivity levels.
  • Identified deficiencies and recommended use of revised methodologies to improve audit applications.
  • Advised management on financial details related to business operations, inventory levels and budgets.
  • Secured resource requirements and delegated tasks to meet audit deadlines.
  • Installed internal controls and set up standard procedures for business accounting systems.
  • Optimised team structure, aligning responsibilities with performance measures and metrics to establish audit success.
  • Joined 250+ hours per months onside with clients

Education

Master of Business Administration - Economics

University of Paderborn
Nordrhein-Westfalen
10.1995 - 04.2001

Skills

  • Sales Management
  • Account management
  • Project management
  • Territory management
  • Business development
  • Sales expertise
  • New business acquisition
  • Customer generation strategy
  • Growth strategies
  • Goal-oriented
  • Revenue generation
  • SaaS sales
  • Sales quota achievement
  • Sales channel partner management


Various sales and CRM, ERP systems like Sales Force,

MS Dynamics and various sales and marketing tools etc

Languages

English
Fluent
German
Native

Timeline

Senior accounts manager

IDOX group
02.2022 - Current

Territory sales manager

Barracuda Networks
01.2020 - 01.2022

Global account manager

Microsoft
09.2017 - 12.2019

Senior business development manager

Epicor
01.2017 - 08.2017

Sales manager

Symantec
09.2015 - 12.2016

European logistics manager original equipment

Asiana Group
11.2011 - 09.2015

Managing director

Time Freight International
06.2005 - 10.2011

IT procurement manager

R+V Allgemeine Versicherung
09.2003 - 05.2005

Professional for auditing

KPMG Germany
04.2001 - 07.2003

Master of Business Administration - Economics

University of Paderborn
10.1995 - 04.2001
Deniz Yalciner