Denise Rachel Davis

Support governance and delivery across complex NHS digital portfolio, including large-scale EPR programme spanning approximately 10 workstreams, alongside BAU initiatives.

Environment: NHS Digital | EPR Programme | Multi-workstreams Delivery | Agile & Waterfall

Key Responsibilities & Impact:

• Coordinate delivery across multi-workstreams EPR programme, aligning technical, infrastructure, and integration activities
• Produce and assure executive reporting and dashboards for senior stakeholders, improving visibility and decision-making
• Own and manage RAID processes, including risks, issues, dependencies, and capacity across portfolio
• Support planning across multiple concurrent programmes and BAU activity within complex delivery environment
• Provide assurance through review and challenge of project reporting, strengthening delivery confidence
• Contribute to development of PMO frameworks, governance standards, Terms of Reference (ToR), and project charters
• Support governance forums including Digital Steering Group (DSG), EPR Board, DDaT Board and Triage, producing high-quality reporting packs
• Manage project intake and prioritisation via Halo, maintaining central portfolio tracker and improving visibility across portfolios
• Support test governance, audit, and continuous improvement (lessons learned) activities
• Contribute to delivery of systems that support patient care and clinical operations, ensuring governance compliance

Supported governance and coordination across a large-scale transformation programme within a complex public sector environment.

Key Responsibilities & Impact:

• Managed programme reporting cycles, improving visibility of risks, issues, dependencies, and benefits
• Supported governance processes, enabling consistent reporting and oversight for senior stakeholders
• Worked across programme teams to maintain alignment across multiple workstreams
• Provided PMO guidance, supporting consistent application of programme standards and methodologies
• Coordinated cross-functional activity to support delivery of key programme milestones

Provided PMO support across programme planning, governance, and delivery activities.

Key Responsibilities & Impact:

• Maintained programme plans, improving accuracy and consistency of delivery tracking
• Managed risk registers, supporting visibility and escalation of programme risks
• Coordinated governance meetings and maintained action tracking
• Produced reporting outputs to support programme teams and stakeholders

Supported programme delivery through planning, coordination, and reporting activities.

Key Responsibilities & Impact:

• Developed and maintained project plans, improving visibility of timelines, milestones, and dependencies
• Supported reporting and communication across delivery teams
• Assisted with resource and financial tracking
• Contributed to tracking of risks, issues, and dependencies across projects

Delivered core PMO support across governance, risk management, and programme control.

Key Responsibilities & Impact:

• Maintained RAID logs, improving tracking and visibility of programme risks and issues
• Supported reporting and progress tracking
• Assisted with change control processes and governance documentation
• Supported contractor administration and financial tracking

Held a range of progressively responsible roles across financial services, energy, and customer operations within regulated environments, including banking and utilities sectors.

Progressed into supervisory and team leadership positions, developing strong capabilities in stakeholder engagement, performance management, communication, and compliance.