Dedicated and experienced Clinical Coordinator and healthcare professional with over 16 years of expertise in the healthcare sector, including more than a decade in senior management roles within the operating theatre. I possess a comprehensive understanding of clinical operations, skilled in orchestrating daily processes, managing theatre schedules, and leading multidisciplinary teams to uphold the highest standards of patient care and operational efficiency. My proactive leadership style is characterized by a strong focus on quality improvement initiatives, having successfully led projects aimed at optimizing theatre layouts and streamlining inventory processes, which not only enhance safety measures but also result in significant cost savings for the organization.
I am deeply committed to fostering a supportive and inclusive work environment, where diversity is valued, and staff well-being is prioritized. In collaboration with recruitment and training teams, I work diligently to develop programs that promote staff retention and engagement. My experience in performance management, mentorship, and conflict resolution empowers me to support and guide team members in achieving their professional goals while upholding the hospital’s standards of excellence. I am known for my strong communication skills and empathetic approach to patient relations, adeptly addressing patient and family concerns with respect and sensitivity, ensuring that each healthcare experience is positive and reassuring.
Throughout my career, I have demonstrated a proven ability to enforce safety protocols, implement effective policies, and enhance patient care through proactive communication and interdisciplinary collaboration. My expertise extends to data analysis, resource coordination, and strategic planning, which are critical for driving quality improvement strategies and maintaining compliance with infection control standards. I have a solid track record of delivering results in complex clinical environments, where I have effectively overseen theatre scheduling, managed personnel, and contributed to financial and resource planning to ensure optimal performance metrics and quality assurance.
As an organized and dedicated Clinical Coordinator, I have a history of implementing project management practices that drive quality assurance and patient safety initiatives. My compassionate approach to patient care and unwavering commitment to patient advocacy are at the forefront of my professional philosophy. I actively foster a positive work environment that emphasizes teamwork, mutual respect, and collaboration among staff members, ultimately leading to enhanced clinical workflows, improved team productivity, and higher patient satisfaction levels.
Motivated and detail-oriented, I focus on developing high-performing teams and supporting staff retention through targeted recruitment, training, and mentorship. My adeptness in managing budgets, staffing, and resources ensures a safe and efficient working environment that aligns with organizational goals. I am eager to bring my extensive expertise in theatre management, leadership, and patient care to the role of Modern Matron, where I can continue to drive improvements, support staff development, and contribute meaningfully to the hospital’s mission and values. By leveraging my knowledge and skills, I aim to enhance service delivery and achieve outstanding patient outcomes that reflect the highest standards of healthcare excellence.
Professional Experience Summary
• Oversee the daily operations of multiple theatres, ensuring seamless care coordination among the multidisciplinary team.
• Manage scheduling, cancellations, and bed shortages to minimize delays and maximize resource utilization.
• Lead theatre modernization projects, including the laparoscopic theatre upgrade, contributing to layout planning and enhancing theatre efficiency.
• Collaborate with procurement to declutter and optimize stock management, improving cost efficiency and reducing potential fire hazards.
• Organize and run hand hygiene awareness weeks to support infection control practices.
• Monitor staffing levels, organize bank shifts, and create duty rotas, maintaining accurate records for budgeting and payroll processes.
• Attend risk governance, performance management, and trauma meetings to address productivity and efficiency issues.
• Promote staff recruitment, development, and retention through ongoing collaboration with the Professional Development Team, supporting interviews, mentorship, and training sessions.
• Coordinate phased return-to-work programs for staff post-illness or maternity leave, offering individualized support plans and mentoring assignments.
• Utilize interviewing skills to assess staff performance, set development goals, and foster a supportive work environment that values diversity and inclusion.
• Engage in patient complaint resolution, adhering to Kings Trust policies, offering apologies, and providing reassurance to maintain patient trust.
• Promote a culture that respects diversity and human rights, actively addressing instances of discrimination and advocating for an inclusive workplace.
Clinical Coordination and Patient Care Responsibilities
• Maintained sterilization protocols in surgery rooms to ensure patient safety.
• Assisted surgeons during complex surgical procedures for smooth operations.
• Enhanced patient recovery by providing post-operative care and monitoring vital signs.
• Managed inventory of surgical supplies, ensuring constant readiness for surgeries.
• Administered medication as prescribed by doctors to aid the patient healing process.
• Improved patient comfort through empathetic bedside manner and effective communication.
• Supported diagnostic procedures, facilitating accurate diagnosis and treatment planning.
• Reduced infection risks by enforcing stringent hygiene standards in the operating theatre.
• Updated knowledge of the latest nursing practices through continuous professional development courses.
• Demonstrated proficiency in the use of various surgical instruments, contributing to efficient procedures.
• Facilitated seamless communication between doctors and patients' families to bridge information gaps.
• Helped deliver stabilizing and life-saving treatments during medical emergencies.
Leadership and Management Contributions
• Oversaw, trained, and mentored student and junior nursing staff to develop their competencies.
• Garnered funding for service improvement strategies from government bodies.
• Represented practice services at media interviews and public hearings, advocating for healthcare initiatives.
• Planned annual budgets to meet operational needs while achieving financial targets.
• Delegated clinical nursing tasks to meet patient care requirements efficiently.
• Conducted routine audits to maintain high standards in clinical procedures.
• Coordinated community outreach initiatives, raising awareness about health issues and services available at the facility.
• Implemented innovative strategies to enhance patient satisfaction scores, improving overall service quality.
• Ensured compliance with healthcare regulations by implementing strict protocols and guidelines.
Core Competencies
Leadership & Team Management
Proven ability to lead and develop high-performing teams through mentorship and training, fostering a collaborative and inclusive workplace
Project & Operational Management
Expertise in managing complex projects, optimizing clinical workflows, and implementing quality improvement strategies to enhance operational efficiency and patient care
Communication & Patient Relations
Exceptional interpersonal skills with a proactive approach to engaging patients and families, ensuring positive healthcare experiences and effective collaboration among multidisciplinary teams
Quality Assurance & Compliance
Strong knowledge of safety protocols, infection control standards, and quality assurance controls, with experience in compliance monitoring and incident reporting
Healthcare Management & Data Proficiency
Skilled in policy implementation, budgeting, and resource coordination, utilizing data analysis and IT systems for informed decision-making and efficient reporting
Nurse specialised in theatre Nursing circulating and scrubbing for all specialities
Clinical lead
Robotic lead
General lead
Autocratic: Efficient decision-making in emergencies., Democratic: Collaborative, focusing on team success., Transformational: Inspire and motivate team members for continuous improvement., Situational: Adaptable approach tailored to the situation and team needs., Maintain accurate records of patient property and ensure clear documentation for care continuity., Manage patient consent processes and address complaints according to hospital policy., Promote universal precautions and hygiene standards to minimize infection risks and uphold patient safety.