Denise Sutton
Southend-on-Sea,Essex
Summary
Hard-working [Job Title] bringing [Number] years of experience in [Type] settings. Self-motivated and efficient, delivering comprehensive cleans. Enforces COSHH and responsible cleaning supply use.
Experienced professional with focus on maintaining cleanliness and hygiene. Capable of delivering spotless and orderly environments by utilising strong organisational skills and attention to detail. Proven track record in achieving high standards of cleanliness through effective cleaning techniques and time management.
Dedicated professional with strong organisational skills and keen eye for maintaining cleanliness. Proficient in handling cleaning equipment and ensuring hygiene standards, coupled with excellent time management and communication abilities. Committed to creating pristine and welcoming environment in [Desired Position] role.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
35
35
years of professional experience
Work history
Housekeeping cleaner
Wethspoons
Southend-on-Sea, Essex
06.2022 - Current
Private house keeper
GcBeale
Southend-on-Sea, Essex
01.2021 - 01.2023
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
- Dusted ceiling air conditioning diffusers and ventilation systems, maintaining presentation and working order.
- Washed, ironed and folded laundry, delicate fabrics and expensive pieces with appropriate methods.
- Prepared healthy meals catering to specific dietary requirements and preferences, ensuring satisfaction.
- Used specialist chemicals and equipment to remove stains from carpets, curtains and furniture.
- Helped kitchen run smoothly, cooking meals, serving food and cleaning spaces.
- Handled customer laundry with care to maintain garment and linen condition.
Mobile cleaner
Rylands
Southend-on-Sea, Essex
06.2018 - 12.2019
- Promptly addressed clients' concerns regarding cleanliness standards maintained.
- Conducted full damage checks to protect company reputation.
- Maintained professional forecourt, customer waiting area and cleaning bay.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Kept appropriate stock levels to match expected demand.
- Successfully delivered on tasks within tight deadlines.
- Assisted with infection control through social distancing and PPE wearing.
Cleaner supervisor
Estuary Housing Association
Southend-on-Sea, Essex
09.2016 - 12.2018
- Oversaw cleaning for multiple clients and sites.
- Budgeted for cleaning staff and resource requirements.
- Stocked rooms with required towels, linen and toiletries.
- Inspected cleaning quality to achieve pristine standards.
- Scheduled staff timetables to meet business demand.
- Acted as point of contact and motivation for employees.
- Kept well-stocked cleaning supplies to meet establishment housekeeping requirements.
- Maintained strict health and safety compliance through diligent inspections, mitigating potential risks.
- Assisted with infection control through social distancing and PPE wearing.
- Successfully maintained clean driving licence and access to reliable transportation.
Community care worker
Goldsborough
Maldon, Essex
02.2009 - 04.2015
- Adapted support where possible to increase service accessibility.
- Helped service users to gain ability to function independently in society.
- Liaised with local resources and support networks to enhance overall community care services.
- Adapted to diverse care requirements, catering to individual preferences and health conditions.
- Provided assistance with personal care and hygiene tasks, maintaining respect and sensitivity throughout.
- Offered palliative care to patients with serious and terminal illnesses.
- Guaranteed positive customer outcomes, creating care and support and plans and performing appropriate risk assessments.
- Provided compassionate care and companionship to maintain customer fulfilment.
- Executed housekeeping and meal preparation tasks, maintaining clean and comfortable living environment.
- Supported family members with information on patient care, easing their worries.
- Assessed clients and documented information for records and analysis.
Support worker (Older adults in care)
Cape
Southend-on-Sea, Essex
01.2005 - 08.2009
- Assisted in feeding older adults who required help during meal times, maintaining their nutritional intake.
- Reported on clients' progress to evaluate service impact.
- Liaised with external and internal professionals to provide holistic support.
- Coordinated movement routines for patients according to individual physical requirements.
- Cooked healthy meals to uplift clients and meet dietary requirements.
- Offered palliative care to patients with serious and terminal illnesses.
- Liaised with family members to organise activities and deliver updates on client progress.
- Monitored and evaluated patients' health, wellbeing and progress to mitigate potential health risks.
- Delivered services to customer locations within target timeframes.
- Successfully maintained clean driving licence and access to reliable transportation.
Team leader cleaner
All Seasons
Southend-on-Sea, Essex
01.2000 - 02.2004
- Collaborated with colleagues from different backgrounds to tackle new challenges.
- Introduced innovative solutions which maximised output without compromising quality.
- Upskilled team members by planning and delivering training workshops.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Delegated tasks to make best use of individuals' skills.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Planned revenue generation strategies designed for growth.
- Led and managed administrative staff to maintain smooth daily operations.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Prevented cross-contamination by sanitising utensils and surfaces.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Consistently arrived at work on time and ready to start immediately.
Cleaning manager
Oxford maids
Oxford, Oxford
09.1993 - 01.1999
- Briefed and motivated staff to deliver daily operational requirements.
- Directed and supervised front-of-house operations, upholding company standards.
- Conducted regular inspections to ensure adherence to health and safety regulations.
- Increased team productivity through effective staff planning, coordination and task delegation.
- Execute deep-cleaning tasks as required, maximising cleanliness levels.
- Inspected cleaning quality to achieve pristine standards.
- Recruited high-performing, reliable staff for improved team productivity.
- Tracked expenses and business outgoings to remain within cashflow targets.
- Trained [Number] staff in [Type] and [Type] techniques.
- Oversaw cleaning for multiple clients and sites.
- Delivered constructive feedback to improve cleaning staff performance.
- Planned schedule to maximise bookings and deliver deep cleans.
- Displayed energy and enthusiasm in fast-paced environment.
- Successfully delivered on tasks within tight deadlines.
Designated manager
Victoria wine ltd
Chatham, Kent
08.1989 - 07.1992
- Managed teams by overseeing hiring, training and professional growth of employees.
- Increased revenue by upselling and recommending products.
- Delivered high-quality results within budget and timeframe targets.
- Processed invoices and payment runs with complete accuracy.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
- Increased customer satisfaction by resolving issues.
- Monitored and updated stock levels and inventory databases.
- Handled chemicals and waste in line with COSHH regulations.
- Handled high volume calls to address customer inquiries and concerns.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Displayed energy and enthusiasm in fast-paced environment.
- Used Microsoft Word and other software tools to create documents and clear communications.
Skills
- Attention to Detail
- Stock replenishment
- Precision cleaning
- Damage inspection
- Driving licence
- Spot cleaning
- Upholstery Cleaning
- First Aid certification
- Mopping and buffing floors
- Sanitation guidelines
- Hygiene awareness
Timeline
Housekeeping cleaner
Wethspoons
06.2022 - Current
Private house keeper
GcBeale
01.2021 - 01.2023
Mobile cleaner
Rylands
06.2018 - 12.2019
Cleaner supervisor
Estuary Housing Association
09.2016 - 12.2018
Community care worker
Goldsborough
02.2009 - 04.2015
Support worker (Older adults in care)
Cape
01.2005 - 08.2009
Team leader cleaner
All Seasons
01.2000 - 02.2004
Cleaning manager
Oxford maids
09.1993 - 01.1999
Designated manager
Victoria wine ltd
08.1989 - 07.1992