Dedicated professional with a reliable work ethic and a proactive attitude, demonstrating expertise in hygiene awareness and health and safety knowledge. Skilled in the effective use of cleaning products, confidentiality understanding, and quick adaptability to diverse environments. Committed to maintaining high standards of cleanliness while fostering a positive disposition and self-initiative to achieve operational excellence.
Overview
48
48
years of professional experience
12
12
years of post-secondary education
Work history
Site Assistant
Camping and Caravanning Club
Coventry, West Midlands
08.2022 - 09.2024
Executed daily cleaning duties for a well-organised working environment.
Utilised PPE on site to prevent accidents.
Maintained tools and equipment in proper working order, storing items properly to reduce wear and damage.
Adhered to health and safety regulations on site at all times.
Participated in health and safety training courses reinforcing knowledge on best practices.
Enhanced campsite cleanliness by regular litter picking and waste management tasks.
Dealt with emergency situations promptly, ensuring guest safety at all times.
Conducted guided tours around the campsite for new arrivals, introducing them to available amenities efficiently.
Performed housekeeping duties throughout common areas promoting an inviting atmosphere.
Maintained orderliness of facilities, ensuring a pleasant camping experience for all guests.
Ensured customer satisfaction with prompt resolution of complaints and queries.
Collaborated closely with other team members to enhance guest experiences at the campsite.
Handled reception duties including answering phone calls and managing email correspondence efficiently.
Assisted in daily operations of the campsite, improving efficiency and productivity.
Provided excellent service to visitors, enhancing their overall stay at the campsite.
Managed booking reservations for smooth arrival and departure processes.
Provided customers with useful information about Loch Lomond Delamont Sheriff Hutton[Location] to enhance their travel experience.
Kept the campsite immaculately clean inspecting facilities every 2 hours.
Greeted and checked-in guests promptly and professionally.
Massage practitioner/ Holistic Therapist
Self-Employed
Horndean, Hampshire
03.2000 - 03.2022
Enhanced client experience by incorporating aromatherapy into regular massage sessions.
Managed appointment bookings efficiently using advanced scheduling software tools.
Developed individualised treatment plans for pain management and relaxation.
Recommended appropriate home-care routines enhancing treatment effects between appointments.
Assessed client needs by conducting thorough consultations prior to treatment.
Promoted services to new clients through networking events and local partnerships.
Kept up-to-date with latest industry trends through continuous learning and professional development courses.
Demonstrated exceptional product knowledge when recommending retail products for at-home use after treatments.
Delivered expert advice on post-massage care and lifestyle changes for improved health.
Adhered strictly to professional ethics, maintaining confidentiality of all client information.
Collaborated with healthcare professionals to provide comprehensive care for clients with medical conditions.
Maintained clean, serene environment for optimal relaxation during sessions.
Maintained detailed client records to track progress and adjust treatments as needed.
Applied different massage techniques for specific therapeutic benefits.
Kept working area and equipment clean and orderly.
Listened actively to patients to understand pain points and provide appropriate solutions.
Educated clients about the benefits of regular massage and other therapeutic techniques for improved well-being.
Established tranquil environment that fostered relaxation during sessions.
Developed customised holistic treatment plans, resulted in optimised client satisfaction.
Offered faultless customer care through exceptional interpersonal skills, attentive listening and attention to detail throughout all treatments.
Delivered outstanding hygiene and cleanliness standards in all treatment areas for best-possible safety and sanitation.
Adapted techniques and procedures to address individual needs, abilities or prevailing conditions.
Area sales representative
Ferraris Piston services
Southampton, Hampshire
02.1988 - 01.2000
Managed regional sales quotas for optimal performance.
Attended industry events for brand promotion and network expansion.