Summary
Overview
Work history
Education
Skills
Timeline
Generic

Denise Mills

Derby

Summary

  • Compassionate and driven individual with strong communication and problem-solving skills, complemented by background in customer service and team collaboration. Demonstrates ability to adapt quickly and handle challenging situations with empathy and professionalism. Eager to contribute positively and make meaningful difference in store role.

Overview

11
11
years of professional experience

Work history

Support worker

Self Employed
Esher, Surrey
05.2007 - 08.2018
  • Increased comfort levels with personal care duties such as bathing and dressing.
  • Provided transportation for medical appointments, ensuring timely arrival.
  • Implemented care plans set out by healthcare professionals leading to improved patient well-being.
  • Helped achieve patient independence through guided tasks and activities.
  • Administered medication according to schedule, promoting optimal health outcomes.
  • Contributed feedback on patient progress leading to adjustments in personalised care plans.
  • Enhanced wellbeing of patients by providing emotional support and companionship.
  • Actively listened to client concerns thus creating a comforting environment.
  • Assisted in maintaining a clean environment for improved client health.
  • Participated in regular team meetings, enhancing quality of care provided.
  • Supported daily living skills training which increased client self-sufficiency.
  • Provided companionship during outings contributing to an active social life for clients.
  • Prepared nutritious meals that met special dietary needs of clients.
  • Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
  • Encouraged social integration by facilitating community involvement opportunities.

Teaching assistant

Surrey county council
Weybridge , Surrey
09.2010 - 05.2013
  • Facilitated active learning environments with engaging teaching aids and resources.
  • Improved student engagement by utilising interactive learning techniques.
  • Maintained up-to-date records of pupil progress, tracking individual development effectively.
  • Participated in parent-teacher meetings to discuss student progress and potential improvements.
  • Supported classroom teacher with behaviour management, promoting a positive learning environment.
  • Led small group sessions for enhanced focus on challenging topics.
  • Ensured safety of pupils during extracurricular activities for an accident-free environment.
  • Managed administrative tasks, aiding smooth running of the class.

Education

GCSEs - Health Care Management

Willmorton college
Derby

GCSEs - English

Wilmorton college
Derby

GCSEs - Biology

Willmorton college
Derby

Skills

  • Risk assessment application
  • reliable and trustworthy
  • Self-Management
  • resilience in difficult situations
  • Professional boundaries understanding
  • Disability awareness
  • Record-keeping
  • Learning disabilities support
  • Health and Safety regulations
  • Activities planning
  • Clean driving record
  • Mental health support
  • Health and safety procedures
  • Health and Safety Compliance
  • Customer Service
  • Communication skills
  • Cultural awareness
  • Interpersonal communication
  • Conflict Resolution
  • Budget management
  • Time-management

Timeline

Teaching assistant

Surrey county council
09.2010 - 05.2013

Support worker

Self Employed
05.2007 - 08.2018

GCSEs - Health Care Management

Willmorton college

GCSEs - English

Wilmorton college

GCSEs - Biology

Willmorton college
Denise Mills