Denise Howard

Daily running of the shop.

Organising staff and volunteers to carry out day-to-day duties accurately and efficiently.

Inspire my team to represent the company with enthusiasm, compassion and empathy.

Process stock, tag, steam, price ready to go onto the shop floor in at times a fast paced environment.

Liaise with our Ebay team for high valued stock to increase profit.

Prioritise Gift Aid were possible and promote new sign ups.

Merchandising and window displays.

Updating daily work plan to increase productivity and maximize sales.

Banking Duties/computer work/rotas/targets.

Attend managers meetings and join in on teams calls.

Monthly meetings with Area manager to discuss profit, loss, sales and targets.

Health and safety assessments up to date.

Annual reviews and one to ones for paid staff.

Ensure all staff and volunteer mandatory training is complete on time.

Organise annual pat testing for all electrical equipment.

Strive to deliver excellent customer service for all customers old and new throughout the team contributing to a positive shopping atmosphere resulting in the shop having a great reputation throughout the community.

Encourage volunteers to develop new skills.

Housekeeping.

Daily running of the shop, staff and volunteers all duties the same as current employment.

Reason for leaving - the shop was due to close in February 2018 due to relocation of the towns bus station which affected footfall and sales. I decided to leave early to spend time with my mum after my father died.

Daily running of a large donation centre store and distributing stock to other stores in a fast paced environment.

Overseeing staff and volunteers.

Processing stock, tagging, steaming, pricing.

Computer work, banking duties.

Gift Aid

Merchandising

Ensure all staff/ volunteer training is complete and up to date.

Health and safety assessments complete.

House keeping.