Denise Held

Anti-Financial Crime - AML Engagement

• Lead strategic engagement with global and regional industry bodies (e.g. Public–Private Partnerships, Wolfsberg Group, and banking associations on Financial Crime Risk.
• Act as primary liaison for internal stakeholders and external organisations, ensuring aligned and consistent messaging.
• Coordinate regulatory consultations on financial crime matters, steering cross-functional input, and submissions.
• Develop and execute the external engagement strategy, including senior-level briefings, events, and reporting to executive management.
• Organise and support internal and external events, managing stakeholders, and logistics end to end.
• Prepare senior management and Board members for external partnerships through structured internal briefings.
• Drive collaboration across Anti-Financial Crime (AFC) functions to ensure unified external communication.
• Author a weekly internal newsletter for over 150 employees to support knowledge sharing and engagement.

Anti-Financial Crime - COO Team

• Managed the advanced training programme “AFC Expert” in partnership with Steinbeis Hochschule Berlin, supporting ~60 employees annually.
• Served as the single point of contact for the academic partner and programme participants.
• Coordinated AFC and compliance training initiatives across EMEA and Germany.
• Led quarterly organisational and FTE reporting in collaboration with regional country heads.
• Reviewed and managed mandatory training and Red Flag processes to ensure regulatory compliance.
• Designed and implemented a structured onboarding framework for new joiners.
• Project Lead for a global multi-stakeholder event, coordinating Marketing, IT, and subject-matter experts.
• Led the development and rollout of a new global training, and skills platform.

• Oversaw complex calendar management and prioritisation across multiple time zones.
• Coordinated high-level meetings, board sessions, and executive events, ensuring seamless logistics and audiovisual setup.
• Prepared comprehensive presentations, reports, and meeting materials for management board and supervisory board meetings.
• Facilitated international travel arrangements and managed comprehensive expense oversight.

• Rotations across infrastructure and HR functions within HR Solutions GmbH, gaining broad operational exposure.