Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Halliday

Glasgow ,South Lanarkshire

Summary


Experienced HR professional with focus on employee relations and performance management. Capable of enhancing employee engagement and retention through strategic HR initiatives and adept at resolving complex employee issues. Skilled in fostering positive workplace culture and implementing policies that align with business objectives.

Overview

26
26
years of professional experience
5
5
years of post-secondary education

Work History

HR Officer

Glasgow School of Art
Glasgow
11.2009 - Current
  • Provision of professional HR advice, support and guidance on all HR policies and processes across institution, including 650 employees.
  • Consult and communicate with trade union representatives across 4 recognised trade unions, fostering partnership approach.
  • Supporting and facilitating a range of complex employee relations case work.
  • Review, development and implementation of all HR policies and procedures in line with legislative requirement and best practice.
  • Represent HR at both internal and external networking
  • Supporting organisational case for change, consultation meetings, redundancies, redeployment.
  • Absence Management
  • Providing advice and guidance to recruiting managers on all recruitment related matters, including job evaluation and advertising medium; writing and placing job adverts, Participating in recruitment interviews; Issuing offer letters, contracts of employment and job descriptions to new starts.
  • Generating reports and providing statistics on institution workforce profile; Providing monitoring data on Equal Opportunity areas to key groups; Encouraging and promoting best practice in diversity and equity in employment of staff.
  • Job evaluation: Undertaking role analysis for new and re-graded posts using job evaluation scheme (HERA);
  • Collating statistical or comparative information for key HR related projects;
  • Assisting in development of new HR initiatives and projects and contributing to review of HR practices and processes;
  • Assisting in review and implementation of policies and procedures;
  • Preparing annual staff return for submission to Higher Education Statistics Agency (HESA);

HR Officer

Includem
Glasgow
11.2006 - 09.2009
  • Deliver a full generalist HR service to senior and line managers and employees throughout Scotland.
  • Support and guide managers through all aspects of policies and procedures, including Disciplinary, Grievance and Attendance Management.
  • Recruitment and Selection: Lead Recruitment and Selection processes.
  • Review, development and implementation of all HR policies and procedures in line with legislative requirement and best practice.
  • Employee relations: ensure effective employee relations processes are in place and liaise with trade unions and other professional associations.
  • Preparation of data and compilation of regular reports for internal and external purposes.
  • Maintain effective management information systems.
  • Represent HR department at internal and external events.
  • Redundancy: Play a key role in consultation process and meetings, calculation of entitlements, facilitate redeployment and restructure interviews.
  • Absence Management: management of long and short term absence, supporting long term absence meetings, guidance of managers to escalation of intermittent absence to disciplinary procedures, facilitation of dismissals on grounds of ill health.

HR Advisor

Direct Holidays
Glasgow
01.2006 - 11.2006
  • Provision of HR advisory service to all areas of the business throughout the UK.
  • Recruitment and Selection: compilation of job descriptions, coordination of recruitment administration process, providing HR support during interviews, processing new starter documentation, carrying out induction for all new starters.
  • Employee relations: advising on organisation disciplinary and grievance procedures, conducting investigation interviews, facilitating during disciplinary and grievance hearings.
  • Absence management: production of weekly reports, conducting return to work meetings, escalating the process where Bradford factor has been triggered, management of long term and unauthorised absence, attending long term sick visits.
  • Remuneration and benefits: providing advice and promoting company benefits including holiday concessions, pensions, Death in Service and Private Health Care.
  • Policy review and implementation.
  • Redundancy: Facilitation of consultation meetings, calculation of redundancy entitlements.

HR Assistant

Lloydspharmacy
Glasgow
03.2004 - 01.2006
  • Provision of generalist HR advice to Region of approximately 230 pharmacies, and 2000 employees, supporting 2 Regional HR Managers throughout Scotland, Northern Ireland, Isle of Man and North East England.
  • Recruitment and Selection: placement of advertisements internal and external, liaising with recruitment agencies, issuing and compilation of offers, contracts and associated paperwork. Coordination induction training for new employees from within and outwith UK.
  • Remuneration and benefits: Advise and promote range of benefits and procedures to aid retention.
  • Employee relations: Advise and counsel line managers on Disciplinary and Grievance policies and procedures. Involvement in Employment Tribunal preparation. Coaching line managers on current legislation.
  • Absence management: management and analysis of unauthorised absence, intermittent sickness and long term sickness. Liaising with GPs, Specialists and external Occupational Health.
  • Management Information: production, monitoring and analysing monthly reports.
  • Involvement in transfer/selling pharmacies, ensuring compliance with TUPE regulations.
  • Facilitation and delivering training sessions.
  • Close liaison with payroll department in relation to new starters, leavers, changes in terms and conditions, bonus, maternity and paternity entitlements.


Senior Sales Consultant

Next
Glasgow
10.1998 - 10.2004

Recruitment Administrator

Universal Staff Services
Glasgow
09.2003 - 03.2004

Education

Post Graduate Diploma - Human Resources Management

Glasgow Caledonian University
Glasgow
09.2002 - 07.2003

Bachelor of Arts - Business and Information Management

Glasgow Caledonian University
Glasgow
09.1998 - 07.2002

Skills

  • Employee relations
  • HR policies knowledge
  • Performance management
  • Employee engagement strategies
  • Conflict resolution
  • Employment legislation understanding
  • Organisational change management
  • Dispute mediation
  • Equal opportunities monitoring
  • Disciplinary procedure handling
  • Absence management

Timeline

HR Officer

Glasgow School of Art
11.2009 - Current

HR Officer

Includem
11.2006 - 09.2009

HR Advisor

Direct Holidays
01.2006 - 11.2006

HR Assistant

Lloydspharmacy
03.2004 - 01.2006

Recruitment Administrator

Universal Staff Services
09.2003 - 03.2004

Post Graduate Diploma - Human Resources Management

Glasgow Caledonian University
09.2002 - 07.2003

Senior Sales Consultant

Next
10.1998 - 10.2004

Bachelor of Arts - Business and Information Management

Glasgow Caledonian University
09.1998 - 07.2002
Denise Halliday