Denise Buckley
Liverpool,Merseyside
Summary
Dedicated healthcare professional with extensive experience in delivering high standards of care. Demonstrates effective communication skills, both verbal and written, and regulary updates moving and handling techniques. Proficient in catheter care, PEG feeding, medication administration, and vital signs monitoring. Skilled in meticulous care planning, risk assessment, and evaluation. Collaborates effectively with multidisciplinary teams to ensure optimal client care. Committed to continuous improvement and excellence in client care.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Project Assistant
Riverside Group Ltd
Liverpool, Merseyside
08.2023 - Current
- I have recently started this new permanent position in December 2024 although, I initially started as a Locum Support Worker for Riverside in August 2023.
- General reception duties, answering the telephone, signing visitors and contractors in and out. Screening and verifying new and existing visitors.
- Undertake Flat inspections and cleaning and preparation of flats when they become vacant. Organising repairs as required.
- Signing up new customers. Referring customers to benefit services as required.
- Providing support to Manager and Support Workers as an when required.
- Reporting incidences, referring to the relevant authorities.
Personal Assistant
Mr K Ten Pow
Liverpool, Merseyside
07.2020 - Current
- Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
- Updated first aid and RIG training to protect client welfare.
- Escorted client on outing or errands outside the home. Supported client to attend hospital appointments.
- Collaborated with members of the multidisciplinary team to maintain good care continuity.
- Prepared clients' meals according to specific dietary needs.
- Work to maintain a high level of morale, providing guidance and encouragement through physical and emotional support.
- Established and maintained working relationships with client based on trust and non-judgement.
Health Care Assistant
Search Agency
Liverpool , Merseyside
04.2018 - 04.2024
- I worked as a Health Care Assistant for Search. I worked in a variety of settings; Care Homes and Clients own home. Supporting people with different care needs, physical and mental health.
- Assisted with medication when required. Ensuring accurate recording.
- Prepared and served meals for clients, ensuring balanced nutrition intake where possible.
- Worked closely with nurses to maintain optimum levels of communication.
- Monitored client health conditions and reported immediate issues to manager.
- Safely and securely transported patients using hoists and wheelchairs.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Monitored vital signs of patients with attention to detail for accurate recording.
Support Worker
Creative Support
Liverpool, Merseyside
05.2019 - 10.2020
- Provided support to a number of clients with Mental Health issues, Autism and Learning Difficulties.
- Planned, prepared and served meals for clients.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Provided support in social, physical and emotional areas to assist clients with integration into local community.
- Liaised with external professionals to provide holistic support.
- Assisted with mobility issues enabling easier movement around the home.
- Provided companionship during outings contributing to an active social life for clients.
Education
Bachelor of Law - Law
Liverpool John Moores University
Liverpool 09.1994 - 05.1997
Skills
- I am committed to delivering a high standard of care
- Effective communication skills, verbal and written
- Moving and handling is regularly updated
- Experienced with Catheter care
- Experienced looking after people with PEG feeding
- Experienced administering medication and recording
- Monitoring vital signs and recording
- Detailed and meticulous care planning, risk assessment and evaluation
- Liaising with members of the multidisciplinary team to ensure optimum client care
References
References available upon request.
Timeline
Project Assistant
Riverside Group Ltd
08.2023 - Current
Personal Assistant
Mr K Ten Pow
07.2020 - Current
Support Worker
Creative Support
05.2019 - 10.2020
Health Care Assistant
Search Agency
04.2018 - 04.2024
Bachelor of Law - Law
Liverpool John Moores University
09.1994 - 05.1997
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