Denise Adams

Engaging online players in Bingo rooms, promotion of offers, being vigilant of any player issues eg; Overspending, playing when they should be working etc. Playing games and tournaments with players, Crediting players with cash, credit and free tickets and spins. All related admin on Citrix, Word and Company software.

• Working remotely from home.
• Carried out day-to-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Offered friendly, efficient customer service and handled challenging situations with ease.

• Provided excellent customer service by recommending suitable eyewear and lenses.
• Field testing and hearing screening.
• Managed appointments efficiently, reducing waiting times for patients.
• Performed repairs and adjustments on glasses reliably for improved patient experience.
• Maintained inventory control for spectacles and contact lenses, ensuring stock availability.
• Dispensing and fitting prescription glasses, Gaining Dispensing levels 1 2 and 3
• Established strong rapport with customers through friendly service leading to repeat business.

• Receiving initial enquiries by telephone .
• Conducting in depth telephone interviews to build a profile for each client.
• Searching a vast database for potential matches.
• Upselling bigger packages for better employer profit.
• Dealing efficiently with complaints
• Achieving daily and weekly sales targets.

• Assisting in the day to day running of a busy public house and restaurant.
• Serving the general public with meals and drinks.
• Stock control, data input and cost control of the Staff hours.
• I was a nominated safe key holder .