Denisa GIRSCHELOVA
Chrudim
Summary
Responsible and proactive professional with strong organisational and communication skills, well-suited for Operations Clerk position. Demonstrates proficiency in managing administrative tasks and solving problems to ensure smooth operations. Committed to contributing positively and driving success of the entire company.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Warehouse Operations Clerk
Booker Retail Partners
South Elmsall, West Yorkshire
2022.08 - 2024.11
- Daily records and control of assigned work, including related administration.
- Processing of daily reports in logistics.
- Solving system problems.
- Work in the Exceed and SAP systems.
- Communication with all departments at the depot, including management.
- Solving possible investigations related to access to CCTV.
- Daily coordination and planning of work for the depot.
- Communication with employees, and co-workers.
- Customer service - Worked in the Deskpro Agent Interface system.
- Successful resolution of customer problems.
- Communication with customers, control of expenses and accounting operations, invoicing, handling of complaints and possible disputes.
- Control of expenses and accounting operations.
- Invoicing.
- Handling of complaints and possible disputes.
Warehouse operative
Booker Retail Partners
South Elmsall, West Yorkshire
2021.02 - 2022.08
- Picking, packing, and completing high-volume orders for the customers.
- Consistently exceeding warehouse performance targets.
- Working with scanners and printers.
- Operating electric and hand trolleys.
- Maintaining a clean, safe, and orderly warehouse space.
- Preparing goods for timely dispatch, and safe transportation.
- Loading packaged goods onto trucks for shipping.
- Completing work following safety rules for best working practices.
Product Quality Controller
TK Maxx Distribution Centre
Knottingley, West Yorkshire
2020.02 - 2021.02
- Receiving and checking the quality of products.
- Sorting and organising received goods.
- Entering recorded data into the system.
- Cooperation with other teams at the workplace.
- Communication with management.
- Solving problems arising from receiving defective goods, possible rejection, and handling of advertisements.
- Management of documentation.
Warehouse operative
TK Maxx Distribution Centre
Knottingley, West Yorkshire
2018.02 - 2020.02
- Clothes distribution – ticketing, tagging, labelling.
- Kept clean working area, reporting any issues to management.
- Checked quality of products and packaging to meet high standard.
- Sorted items by colour, fabric and size to help organise large amounts of clothes.
- Kept organised and well-stocked linen cupboard.
- Assisted with picking and packing orders to deliver on team targets.
- Restocking materials.
- Using the scanner.
Education
A-Levels - English
ESOL Wakefield College - Entry 3 reading and writing
Wakefield 2023.09 - 2024.03
A-Levels - Marketing, Management and Economy
Marketing, Management and Economy School – Czech Republic
Policka 2015.09 - 2017.06
A-Levels - Gastronomy and Catering
SOS a SOU Policka – Gastronomy
Policka 2013.09 - 2015.06
Skills
- Responsible
- Organisational skills
- Flexibility
- Team worker
- Creative
- Great under pressure
- Attention to Detail
- Document control
- Stock management
- Inventory management
- Logistical planning
- Warehouse operations
- Warehouse CCTV surveillance
- Customer relations
- Credit card authorisations
- Excellent verbal communication
- Customer assistance
Certification
DRIVING LICENCE B
Languages
Czech
Native
English
Advanced (C1)
Slovak
Intermediate
Polish
Upper intermediate (B2)
Timeline
A-Levels - English
ESOL Wakefield College - Entry 3 reading and writing
2023.09 - 2024.03
Warehouse Operations Clerk
Booker Retail Partners
2022.08 - 2024.11
Warehouse operative
Booker Retail Partners
2021.02 - 2022.08
Product Quality Controller
TK Maxx Distribution Centre
2020.02 - 2021.02
Warehouse operative
TK Maxx Distribution Centre
2018.02 - 2020.02
A-Levels - Marketing, Management and Economy
Marketing, Management and Economy School – Czech Republic
2015.09 - 2017.06
A-Levels - Gastronomy and Catering
SOS a SOU Policka – Gastronomy
2013.09 - 2015.06