Summary
Overview
Work history
Skills
Timeline
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Denis Vavroch

London,Surrey

Summary

A dedicated professional with expertise in social selling, training and mentoring, and exceptional communication skills. Demonstrates a positive attitude under pressure and excels in customer orientation, patience, and tolerance. Committed to enforcing hygiene standards while maintaining a positive attitude. Career goals include leveraging skills to enhance team performance and customer satisfaction.

Overview

3
3
years of professional experience

Work history

Tree Seller

Mistletoe And Pine
Clapham, Surrey
11.2024 - 02.2025
  • Monitored inventory levels to prevent stock shortages.
  • Assisted in training new staff members, enhancing team efficiency.
  • Created eye-catching window displays that increased footfall.
  • Managed stock control to ensure product availability.
  • Worked during busy holiday periods maintaining high level of service.

Shift Manager

Creams
London, Surrey
05.2023 - 10.2023
  • Delegated tasks effectively amongst large teams, ensuring continued success against daily KPI targets.
  • Mentored and supported new employees to maximise team performance.
  • Completed opening checklists to create pristine service areas.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Identified and solved root cause of customer concerns and sustained solutions to eliminate repeat issues.
  • Worked with management team to share ideas and improve operation and improve quality of products.

Bar Staff Member

Youngs Pubs
London, Surrey
03.2022 - 01.2023
  • Prepared and served coffee, espresso drinks and cocktails to provide beverage varieties and options.
  • Opened and closed bar tabs, transferring charges to restaurant as necessary.
  • Demonstrated full knowledge of all menu items, contents and preparation methods to provide suggestions based on customer preference.
  • Maintained brand image by keeping neat personal appearance.
  • Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously.
  • Monitored supply levels and generated purchase orders to replenish and maintain bar inventory.
  • Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.

Skills

  • Social selling
  • Training and mentoring
  • Communication skills
  • Hygiene standards enforcement
  • Positive attitude under pressure
  • Customer orientation
  • Patience and tolerance
  • Positive attitude

Timeline

Tree Seller

Mistletoe And Pine
11.2024 - 02.2025

Shift Manager

Creams
05.2023 - 10.2023

Bar Staff Member

Youngs Pubs
03.2022 - 01.2023

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Denis Vavroch