Denis Olaboduwa
Northampton,Northamptonshire
Summary
Highly-motivated and Outstanding banking professional with over 15 years of managerial experience. Meeting company targets with consistent and organized practices while providing superior customer service. Adapting to new situations and challenges to best enhance the organizational brand with exceptional interpersonal skills.
Overview
16
16
years of professional experience
10
10
years of post-secondary education
Work History
Regional Manager
National Savings Bank
05.2018 - 08.2023
- Guiding and monitoring overall operations related to deposits, loans, pawn broking, and funds at the relevant branches in accordance with the law, operational guidelines and circular instructions.
- Guiding and monitoring achieving savings mobilization targets in relevant branches.
- Guiding the managers to have high standards of operational efficiency in the relevant branches.
- Monitoring the effectiveness of cash handling of branches.
- Keeping close supervision on loan recoveries in relevant branches and ensuring that managers pay their full attention to keep it below market rate.
- Visiting the assigned branches on a regular basis.
- Dealing with customer complaints when such cases are referred to, for attention.
- Approving personal/housing loans within authority limits.
Bank Branch Manager
National Savings Bank
12.2008 - 05.2018
- Exceeded overall goals and KPIs.
- Utilized consultative sales approach to define customer goals and develop solutions that cultivated strong relationships with clients.
- Directed and successfully increased the loan and investment portfolios, specializing in financial analysis, regulatory requirements and overall credit evaluation.
- Established loan and investment review audit procedures to enhance quality of portfolios.
- Maintained consumer compliance risk assessments consistent with the risk assessment framework established by the regulators.
- Secured zero compliance violations thorough maintaining proper customer due diligence.
- Conducted customer screening and research in bank systems, the internet and other databases consistent with the resolution of case reviews and investigations.
- Collected and examined financial statements and documents to assist in identifying unusual transaction patterns and documented and reported the review/investigation findings and prepare case files with required supporting documentation.
- Created a culture initiative which raised employee satisfaction and employee retention.
- Organized annual volunteer projects and CSR projects.
Management Trainee
National Savings Bank
12.2007 - 11.2008
- Liaised with management to learn and align company's strategies and values.
- Enhanced leadership abilities through training and hands-on task completion.
- Learned company processes, procedures and employee role functions. Acquired business and management skills through various resources to update proficiency.
- Completed special projects under manager guidance. Supported staff training, development and evaluation.
- Assisted with coaching and leading team to meet sales and service goals.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
- Collaborated with management on marketing strategies to increase sales and gross profit.
Education
Master of Business Administration -
University of Sikkim Manipal
India 11.2006 - 10.2008
Bachelor of Science - Mathematics Special
University of Sri Jayawardenepura
Sri Lanka 10.2001 - 05.2006
Diploma - Banking and Finance
Institute of Bankers Sri Lanka
Sri Lanka 03.2010 - 05.2013
Diploma - Islamic Banking and Finance
Institute of Bankers Sri Lanka
Sri Lanka /2012 - /2013
Diploma - Treasury and Risk Management
Institute of Bankers Sri Lanka
Sri Lanka /2013 - /2014
Postgraduate Executive Diploma - Bank Management
Institute of Bankers Sri Lanka
Sri Lanka /2015 - /2016
Diploma - Corporate Banking
Institute of Bankers Sri Lanka
Sri Lanka /2021 - /2022
Diploma - Retail Banking
Institute of Bankers Sri Lanka
Sri LankaSkills
- Relationship Management
- Communication
- Customer service
- Product knowledge
- Problem-Solving
- Analytical and Critical Thinking
- Strong interpersonal skills
- Team work
- Supervision & leadership
Timeline
Regional Manager
National Savings Bank
05.2018 - 08.2023
Diploma - Banking and Finance
Institute of Bankers Sri Lanka
03.2010 - 05.2013
Bank Branch Manager
National Savings Bank
12.2008 - 05.2018
Management Trainee
National Savings Bank
12.2007 - 11.2008
Master of Business Administration -
University of Sikkim Manipal
11.2006 - 10.2008
Bachelor of Science - Mathematics Special
University of Sri Jayawardenepura
10.2001 - 05.2006
Diploma - Islamic Banking and Finance
Institute of Bankers Sri Lanka
/2012 - /2013
Diploma - Treasury and Risk Management
Institute of Bankers Sri Lanka
/2013 - /2014
Postgraduate Executive Diploma - Bank Management
Institute of Bankers Sri Lanka
/2015 - /2016
Diploma - Corporate Banking
Institute of Bankers Sri Lanka
/2021 - /2022
Diploma - Retail Banking
Institute of Bankers Sri Lanka
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