Summary
Overview
Work history
Education
Skills
Timeline
Generic

Denis Dajci

London

Summary

I am 18 years old currently finishing sixthform studying double business and IT, i am a highly disciplined , confident and reliable individual offering excellent work ethic and leadership skills in the work force as well as operating in fast paced environments in which i learned from working as a waiter part time. Looking for a part time job or full time , as well as apprenticeships to gain knowledge and experience as well as guaranteed results in the workforce.

Overview

2
2
years of professional experience

Work history

Waiter

Lissome
london
06.2021 - Current

I worked for over a year as a waiter for a private restaurant part time in which requires effective communication skills and dealing with being under pressure when it gets busy in the workforce also make sure the restaurant is clean when the restaurant is busy, so it keeps me productive.Furthermore, I sometimes work in the bar if employees need my help which requires flexibility and resilience was responsible for providing excellent customer service to guests while taking and delivering orders accurately was also responsible for maintaining the cleanliness and presentation of the dining area, as well as restocking supplies and assisting with inventory management.My strong communication and organizational skills were crucial in this role, as I had to multitask and prioritize tasks efficiently in a fast-paced environment.Working as a waiter allowed me to develop my team work skills, as I frequently collaborated with my colleagues to ensure that our guests had a pleasant dining experience.This role also helped me improve my attention to detail and adaptability, as I had to handle a variety of customer requests and unexpected situations.Furthermore, i had also gained experience from working in a kitchen as some days i would work as a kitchen helper which required me to prepare ingredients ,Assisting with food preparation and plating,Cleaning the kitchen and equipment and Stocking supplies and ingredients.

Entrepreneur

-
12.2020 - Current

I also sell Sneakers and tickets online in my spare time and can source anything online which requires networking with individuals who operate in the same niche .I am responsible for providing excellent customer service, assisting customers with product selection, and handling sales transactions.One of my key accomplishments in this role was my ability to make 3-4 figure transactions with high value customers, demonstrating my ability to close high-value sales and build strong relationships with customers.My excellent communication and interpersonal skills allowed me to effectively communicate the benefits of our service and build trust with customers, leading to increased sales and customer satisfaction.This role allowed me to develop my sales and customer service skills,and I am confident that I can bring these skills to any sales role.


Sales Assistant

Branching out
London
12.2022 - 12.2022

During the holiday season, I worked as a sales associate at a cafe that sold christmas trees.My responsibilities included greeting customers, answering questions about the different types of trees available, and assisting with the purchase and payment process's was able to use my sales skills to successfully upsell customers on additional holiday essentials , resulting in increased sales for the cafe.Working in this fast-paced and customer-facing role taught me the importance of effective communication and the ability to think on my feet.It was a challenging but rewarding experience that helped me develop my customer service and sales abilities. I Provided service with a smile, offering courteous, helpful advice to best meet customer needs.

Education

GCSEs -

Harris Academy Beckenham
Beckenham

Cambridge technicals business level 3 - Level

Harris Academy Beckenham
Beckenham

OCR Cambridge level 3 IT -

Harris Academy Beckenham
Beckenham

Skills

  • Customer Service: I Demonstrated ability to provide exceptional service to customers, ensuring their satisfaction and resolving any issues or concerns promptly.
  • Communication: I demonstrated strong verbal and written communication skills, effectively conveying information to customers, colleagues, and superiors.
  • Teamwork: I have Proven ability to work collaboratively with colleagues to achieve common goals and contribute to a positive work environment.
  • Time Management: I demonstrated effective organization and prioritization skills to manage multiple tasks and responsibilities efficiently, meeting deadlines and delivering results.
  • Sales and Persuasion: I have experience in sales, including persuasive communication, negotiation, and closing deals to achieve targets.
  • Adaptability: I demonstrated ability to adapt to changing circumstances and handle unexpected situations with composure and flexibility.
  • Problem-Solving: I demonstrated strong problem-solving skills, enabling the identification of issues, analysis of alternatives, and implementation of effective solutions.
  • Leadership: I have the ability to take ownership, and lead a team towards achieving common objectives.
  • Financial Literacy: I have a good understanding of financial concepts such as budgeting, cost management, and revenue generation, gained through entrepreneurship or sales roles.
  • Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail and accuracy.

Timeline

Sales Assistant

Branching out
12.2022 - 12.2022

Waiter

Lissome
06.2021 - Current

Entrepreneur

-
12.2020 - Current

GCSEs -

Harris Academy Beckenham

Cambridge technicals business level 3 - Level

Harris Academy Beckenham

OCR Cambridge level 3 IT -

Harris Academy Beckenham
Denis Dajci