Dempsey Dixon

Kept communal areas tidy and well-organised for optimal functionality.

• Ensured the provision of clean towels and toiletries for guest satisfaction in hotel suites.
• Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
• Cleaned and dried windows, mirrors and glass surfaces.
• Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
• Completed laundry tasks promptly, resulting in continuously available fresh linen and uniforms.
• Worked part-time due to limited hours offered.

• Provided prompt and friendly service by taking orders and delivering beverages, enhancing customer experience.
• Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
• Created various beverages to meet customer preferences, ensuring consistent quality.
• Maintained high hygiene standards by cleaning and sanitising bar area regularly, ensuring a safe environment for customers.
• Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
• Handled cash transactions to ensure accurate accounting.
• Executed bar closing duties by thoroughly cleaning, sanitising, and replenishing stock, preparing bar for next service.

• Maintained knowledge of current sales promotions helping customers make informed buying decisions.
• Improved customer service by efficiently handling queries and complaints.
• Assisted customers in locating stock and processing bespoke orders.
• Managed till operations smoothly, reducing waiting time for customers.
• Collaborated effectively with team members to meet sales targets.
• Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
• Updated product labelling and pricing to reflect discounts and offers.

• Assisted patients with personal care tasks to ensure their hygiene and comfort.
• Supported elderly individuals in daily routines, providing guidance and assistance at every stage to ensure their well-being.
• Engaged with colleagues and clients to build positive relationships that enhance care delivery.
• Coached diverse individuals through on-the-job and in-house training to adapt to an evolving care environment.
• During my time at Partners in Care I have gained over 2,400 hours of training experience.