- swimming
- gym
- shopping
- reading
- going out with friends and family/ socialising
Demi Ward
Surrey,Walton on thames
Summary
Ambitious Business Management with Human Resources student with growing knowledge of people-focused processes, communication and workplace coordination. Reception experience strengthens skills in client relations, training, email handling and prioritisation, while study supports understanding of administration, employee support and professional practice. Seeks to learn, adapt and contribute to organisations through organised, confident and approachable service.
Overview
3
3
years of professional experience
Work History
Receptionist
Places for Leisure
surrey, walton on thames
06.2023 - Current
- Welcomed guests and clients in friendly, positive manner.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
- Maintained clean and orderly reception area to impress and welcome visitors.
- Greeted visitors warmly, providing a professional first impression of the organisation.
- Responded to email inquiries promptly, delivering clear and concise information to address queries.
- Facilitated smooth check-in and check-out for guests, maintaining high levels of customer satisfaction.
- Trained new reception staff, sharing best practices and company policies to maintain service standards.
Education
Bachelor of Business Administration - Business Management with Human Resources
Royal Holloway, University of London
Egham 2025 - Current
Skills
- Customer service
- Client relations
- Telephone handling
- Employee training
- Email correspondence
- Professional attitude
- Customer and client relations
- Calm under pressure
- Punctual
- Multitasking and prioritisation
- Active listener
- Appointment scheduling
Interests
Timeline
Receptionist
Places for Leisure
06.2023 - Current
Bachelor of Business Administration - Business Management with Human Resources
Royal Holloway, University of London
2025 - Current