Dedicated educator with expertise in English grammar and literacy instruction, adept at fostering engaging learning environments through creative writing facilitation and motivational communication. Proficient in special needs accommodation, peer collaboration, and pastoral care, ensuring inclusive and supportive educational experiences. Skilled in examination preparation methods, academic grading proficiency, and interactive whiteboard use to enhance student engagement and achievement. Committed to promoting literacy and developing innovative teaching differentiation strategies to meet diverse learner needs.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
English Teacher
Parkside House School
Ashington, Northumberland
2025.12 - Current
Assisted in school event planning contributing towards enhanced school spirit and cohesiveness.
Formulated effective revision techniques resulting in improved examination results.
Liaised with parents regularly for better student progress tracking.
Conducted regular assessments of pupil's work, providing constructive feedback for improvement.
Delivered engaging lessons to enhance students' interest in both language and literature.
Attended professional development workshops to stay updated on educational trends.
Encouraged class participation and critical thinking through interactive assignments.
Taught advanced grammar lessons improving overall language proficiency.
Collaborated with other teachers on curriculum development, ensuring consistency across year groups.
Developed comprehensive lesson plans for students' improved understanding of the English language.
Fostered a positive learning environment with clear classroom management strategies.
Maintained accurate records of student progress and attendance, supporting administrative tasks.
Used technology effectively in the classroom to modernise teaching practices.
Supervised and participated in school activities enhancing community engagement and student involvement.
Upheld high standards of behaviour within the classroom maintaining an optimal learning environment.
Provided guidance and support to struggling students, leading to significant improvements in their grades.
Prepared students for standardised tests, contributing to their successful performance.
Increased cultural awareness by integrating diverse texts into the syllabus.
License Holder
Ushaw Moor Catholic Club
Durham, Durham
2021.09 - 2026.01
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.bar m
Trained new staff on customer service protocols to enhance guest experience.
Promoted special offers and events via social media platforms boosting brand visibility.
Mentored junior staff members fostering a supportive work atmosphere.
Managed cash handling procedures, reducing discrepancies in the daily tally.
Maintained a clean and hygienic environment, improving overall ambiance of the bar.
Developed cocktail menus, resulting in increased beverage sales.
Handled customer complaints effectively, ensuring repeat business from satisfied patrons.
Monitored stock levels to avoid any potential shortages during peak hours.
Ensured compliance with local licensing laws for smooth operation of the bar.
Programme Lead GCSE English
Darlington College
Darlington, Darlington
2019.07 - 2025.12
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Championed change strategies, leading to higher adaptability amongst employees during organisational restructuring.
Motivated staff members using diverse methods thereby increasing their commitment towards task completion.
Facilitated staff development through mentorship programmes which improved employee retention rate.
Improved team productivity by implementing more efficient workflow systems.
Ensured compliance with industry regulations through diligent monitoring and reporting practices.
Led team meetings effectively, ensuring clear communication of objectives and targets.
Delegated tasks appropriately to enhance team productivity and individual job satisfaction.
Managed department budget to minimise unnecessary spending and maximise resource allocation.
Developed detailed operational plans that guided daily activities towards achieving established goals.
Maintained high standards of professionalism whilst upholding company values and ethos within the department.
Liaised effectively with senior management to align department goals with corporate strategy.
Fostered a positive work environment for improved employee morale.
Oversaw recruitment process; resulted in hiring competent staff who positively contributed to the department's success.
Senior Complaints Advisor
Npower
Durham, Durham
2015.06 - 2019.08
Regularly updated knowledge about changing market trends to offer up-to-date advice to clients.
Collaborated effectively with colleagues, fostering a positive work environment.
Established strong relationships with clients for improved business partnerships.
Boosted client satisfaction by providing clear and concise financial advice.
Investigated all aspects of complaints received thoroughly, leading to fair resolutions that were satisfactory for both parties involved.
Improved customer relations by promptly addressing and resolving complaints.
Escalated serious cases to higher management for immediate action.
Tracked all unresolved complaints, ensuring they were addressed at the earliest convenience.
Utilised CRM systems for efficient tracking and managing of customer complaints.
Provided constructive feedback based on personal experiences on the job which contributed towards policy changes aimed at reducing recurrence of similar issues.
Analysed trends in complaints received, identifying potential areas of improvement in service delivery.
Developed solutions for complex cases, improving overall service quality.
Education
PGCE - English
University of Sunderland
Sunderland
2019.09 - 2021.06
Master of Arts - English Studies
University of Sunderland
Sunderland
2014.10 - 2015.09
Bachelor of Arts - English Language and Literature
University of Sunderland
Sunderland
2011.09 - 2014.07
Skills
Parent-Teacher liaison
Peer collaboration
Special needs accommodation knowledge
Punctuation mastery
English grammar expertise
Engaging presentation style
Teaching differentiation
Record keeping efficiency
Literacy instruction
Literacy promotion
Examination preparation methods
Academic grading proficiency
Creative writing facilitation
Peer review implementation
Interactive whiteboard use
Academic marking
Textbook evaluation
Pastoral care
Motivational communication
Flash fiction exercises
Certification
NPQ Leading Teaching qualification
NPQ Leading Behaviour and Culture qualification
Timeline
English Teacher
Parkside House School
2025.12 - Current
License Holder
Ushaw Moor Catholic Club
2021.09 - 2026.01
PGCE - English
University of Sunderland
2019.09 - 2021.06
Programme Lead GCSE English
Darlington College
2019.07 - 2025.12
Senior Complaints Advisor
Npower
2015.06 - 2019.08
Master of Arts - English Studies
University of Sunderland
2014.10 - 2015.09
Bachelor of Arts - English Language and Literature