Demi Pittas
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Senior Administrator
Central & North West London NHS Foundation Trust
1 2022 - Current
- To be responsible for the daily management of the services administration; as well as the development, implementation and maintenance of all office practices and procedures
- To collect and input statistical information using spreadsheets, databases and online systems
- Coordinating weekly multidisciplinary team meetings to ensure each referral received by the Learning Disabilities Team has been presented, discussed, and provided with an outcome
- Admin duties: Updating service user’s notes onto System One, typing and distributing letters, sending, and receiving emails, answering team quires, booking translators, undertaking minutes and generating team rotas.
Business Support Assistant
London Borough of Barnet
06.2018 - 09.2021
- Improving data collection by creating and overseeing online databases through Microsoft Excel as well as generating confidential report templates by using Microsoft Word
- Taking referral enquiries as well as receiving daily messages for my colleagues
- Arranging Mental Health Act Assessments for service users, by contacting the necessary third parties to attend, as well as providing the required documentations to the Approved Mental Health Professionals
- Admin duties: Answering and directing phone calls to other services, overseeing the generic inbox, updating service user’s notes onto Rio, ordering office supplies, making payments to third party services, managing service expenses, generating rota templates, as well as maintaining the upkeep of the office.
Installation Administrator
Bathstore
05.2016 - 06.2018
- Communicating with individual fitters on behalf of our customers to arrange bathroom surveys and installations
- Ensuring all regional managers are kept well informed and updated regarding the individual profiles of each fitter
- Assisting other departments in various sectors when required
- Admin duties: Taking and amending quotations over the phone, sending and receiving emails, answering and directing phone calls, dealing with customer queries, ensuring all data is correctly stored as well as updating and collating customer notes.
Business Administrator Apprentice
Video Conferencing London
03.2015 - 03.2016
- Contacting solicitors, witnesses, and venues
- Conducting video tests, using our video conferencing software
- Connecting clients and witnesses to courts using our bridging system
- Admin duties: Bookkeeping, diary management, sending and receiving emails, answering, and directing phone calls, dealing with post, maintaining computer records, using office equipment such as printers, photocopiers and video conferencing equipment, setting up meetings as well as arranging transport and accommodation for colleagues and clients.
Customer Service Assistant
Welcome Break
06.2014 - 11.2014
- Taking multiple orders in a precise and obliging manner
- Providing an outstanding customer service experience to each individual customer
- Dealing with customer complaints appropriately and ensuring that their requirements of our standards are met
- Keeping conversant with all essential health and safety regulations.
Customer Service Assistant
Domino’s Pizza
11.2013 - 03.2014
- Taking multiple orders and ensuring each order is processed accurately
- Dealing with face-to-face cash transactions as well as card transactions
- Assisting other members of my team in their sector of the workplace
- Coordinating my time fittingly and setting myself attainable targets for the day.
Customer Service Assistant
Next Retail
11.2013 - 01.2014
- Helping and assisting customers
- Organising stock control and utilising sale terminals including transactions and returns
- Being a fast, reliable, and proactive member of the sales team
- Self-educated to use the electronic till and purchase management system effectively, by accessing an online training course.
Education
Level 2 NCFE Diploma - Business Administration -
Childcare Company
03.2015 - 05.2016
Level 3 BTEC Extended Diploma - Art & Design - undefined
Barnet & Southgate College
09.2011 - 05.2013
13 GCSEs - Including English Language, English Literature, Mathematics, Applied Science and Information Technology - undefined
Mount Grace Secondary School
09.2006 - 05.2011
Skills
Microsoft Office
undefinedTimeline
Business Support Assistant
London Borough of Barnet
06.2018 - 09.2021
Installation Administrator
Bathstore
05.2016 - 06.2018
Business Administrator Apprentice
Video Conferencing London
03.2015 - 03.2016
Level 2 NCFE Diploma - Business Administration -
Childcare Company
03.2015 - 05.2016
Customer Service Assistant
Welcome Break
06.2014 - 11.2014
Customer Service Assistant
Domino’s Pizza
11.2013 - 03.2014
Customer Service Assistant
Next Retail
11.2013 - 01.2014
Level 3 BTEC Extended Diploma - Art & Design - undefined
Barnet & Southgate College
09.2011 - 05.2013
13 GCSEs - Including English Language, English Literature, Mathematics, Applied Science and Information Technology - undefined
Mount Grace Secondary School
09.2006 - 05.2011
Senior Administrator
Central & North West London NHS Foundation Trust
1 2022 - Current
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