Hi, I’m
Della Stocks
Ilkley,West Yorkshire
Summary
Nursery Chain Owner & Founder with exceptional leadership, organisational skills and communication abilities - starting from scratch and taking over exisiting nursery settings from 50 to 150 place. 9 nurseries in total.
Ability to strategically recruit & train high-performing nursery teams including establishing in-house Training Academy to deliver Early Years Qualifications & Paediatric First Aid.
Motivated MD with 27 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and customer satisfaction. Resourceful and well-organised with excellent interpersonal skills.
Successfully built a reputable brand and marketing awareness including social media.
Leading a Senior Management Team to provide HR, Operational Early Years Compliance, Financial review, budgets, funding etc.
Overview
27
years of professional experience
3
years of post-secondary education
Work history
Cliffe House Day Nurseries LtdIlkley, West Yorkshire
Managing director
01.1997 - Current
Job overview
- Provided customers with outstanding service, extending relationships for future business opportunities.
- Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
- Kept accurate company records, upholding compliance with regulations and company policies.
- Monitored operations to assess and highlight results.
- Managed team performance, celebrating successes and identifying areas to improve.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Maintained smooth operations through careful management of office workflow and administrative processes.
- Increased new business connections and revenue generation opportunities by improving networking strategies.
- Recruited and managed senior staff with focus on delivering clear results.
- Maintained organisational compliance with applicable legislation and regulations.
- Identified market demands and consumer trends to increase customer base and retention rates.
- Directed administration and optimisation of financial operations, payroll and accounting processes.
- Independently managed recruitment, employee motivation and training.
- Trained and mentored managers to cultivate cohesive leadership team.
- Partnered with management team to optimise operations and reduce costs.
- Established budgets based on historical, current and forecasted business data.
- Cultivated strong work culture and high standards to drive employee retention and performance.
Education
Leeds UniversityLeeds
Chartered Institute in Personnel Development from HR
09.2000 - 07.2003
Skills
- Leadership
- Marketing
- Exceptional Communication
- Early Years Knowledge
- Business Growth & Maximisation
- Relationship Building
- Financial Planning
- Problem-solving
- Customer-focused
Affiliations
- Water colour painting, gardening & yoga.
Accomplishments
Top 10 Small Nursery Group Awards
Future Plans
I intend to prepare my business for sale and am looking for a part time role to utilise the valuable experience I have gained.
I also am keen to do voluntary work to help others.
Timeline
Leeds University
Chartered Institute in Personnel Development from HR
09.2000 - 07.2003
Managing director
Cliffe House Day Nurseries Ltd
01.1997 - Current
Similar Profiles
Alanna JewellAlanna Jewell
Early Years Lead Practitioner at Tops Day NurseriesEarly Years Lead Practitioner at Tops Day Nurseries
Dionne RuttyDionne Rutty
Nursery Manager at Ashbourne Day NurseriesNursery Manager at Ashbourne Day Nurseries
Duncan StimpsonDuncan Stimpson
Website Experience Manager at Monkey Puzzle Day NurseriesWebsite Experience Manager at Monkey Puzzle Day Nurseries
Rosemarie DobsonRosemarie Dobson
Lead Nurse, Infection Prevention and Control (8B) at Bradford Teaching Hospitals NHS Foundation trustLead Nurse, Infection Prevention and Control (8B) at Bradford Teaching Hospitals NHS Foundation trust
Sue MaloneSue Malone
senior clinical assessor at airdale hospital nhs trustsenior clinical assessor at airdale hospital nhs trust