Delikrystal Hillier

Developed unique traditional children's clothing for an online boutique serving worldwide clientele.
Engaged with manufacturers from multiple countries to finalise designs and manage orders.
Captured product images for social media platforms, including Facebook and Instagram.
Facilitated order fulfilment and shipping to ensure prompt delivery.

Collaborated with four team members to manufacture precision full bearings.
Executed greasing operations independently, maintaining high quality standards.
Utilised order sheets to fulfil specific sizes and quantities for clients.
Conducted quality checks on finished products, identifying defects and initiating corrective actions.
Maintained clean and organised work areas to promote efficiency.
Adhered strictly to health and safety regulations, ensuring a safe working environment.
Trained new staff on machine operation and safety procedures, enhancing team competency.
Completed log books and inspection reports accurately and promptly.

• Progressed from part-time sales advisor to store manager, leading a team of four.
  Secured regional Customer Service of the Year award for outstanding service delivery.
  Managed store operations, including stock levels and staff rotas, ensuring compliance with standards.
  Coached employees on upselling techniques, significantly boosting average transaction value.
  Conducted performance reviews, establishing objectives and targets for team members.
  Implemented visual merchandising strategies to enhance product visibility and drive sales.
  Prepared detailed reports on store performance for presentation to senior management.
  Developed retail strategies aligned with seasonal changes and devised promotional offers.