DELIGHT TSADIDEY
South Croydon,London
Summary
Dedicated health care practitioner with expertise in delivering patient- centred care, personal care , documentation and providing residential nursing and palliative care to vulnerable adults. Highly skilled in patient handling and positioning, learning disability, strong interpersonal savvy, emotional intelligence , responsive listening and safeguarding. Dedicated to contribute to a high standard of care and making a meaningful difference in the lives of those being served,
Overview
12
12
years of professional experience
1
1
Certification
Work History
Care Assistant
GE First Healthcare
Colchester, Essex
05.2023 - Current
- Promoted caring environment for residents through high standards of practice which meets their physical ,emotional, social , intellectual and spiritual needs.
- Collaborated with three staffs in supporting over 20 residents with personal hygiene thereby improving their daily lives 10%
- Kept patient environments clean and neat following optimum hygiene standards.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Leveraging technology initiative in documenting patients activities thereby increasing their living experience by 15%
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Assisted in daily living activities for enhanced patient comfort.
Care assistant
ELITE CARE
Croydon, City of London
02.2024 - 12.2024
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Improved hygiene standards of patients environment by 50%.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Ensured patients took all medications as prescribed by their doctor, recording details of timings and side effects.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Helped with personal care task and cleanliness amongst patients.
- Prioritized patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
Post Clearance Auditor
Ghana Revenue Authority
Accra, Greater Accra
07.2019 - 06.2023
- Used ICUMS and appropriate reporting tools to retrieve data on importers
- Used GCMS and appropriate reporting tools to retrieve data on importers
- Analyzed and summarized data on importers for appropriate management information
- Assisted in field audit of import documents and other correspondences to ensure correct duties and levies has been paid which led to revenue increment of over 20%
- Generating of reports on audit carried out for management's decision and information
- Communicated with all levels of management to address areas of concern and change work practices to fulfil audit requirements.
- Liaised with manager on audit plan, extent and duration of work to map out workflow for maximum efficiency.
Data Entry Clerk
Ghana Revenue Authority
Accra, Greater Accra
02.2018 - 06.2019
- Registered over 300 people for Tax identification number (TIN) and educated taxpayers on it.
- Approval of Tax Identification number
- Vetted TIN forms
- Organized files, faxed reports and scanned documents into document management system.
- Scanned documentation and entered into database to maintain accurate records.
- Fostered effective communication channels within the team through regular updates on work progress and potential issues encountered during data handling procedures.
Client Service Representative
Ghana Revenue Authority, National Service Personnel
Accra , Greater Accra
09.2016 - 12.2017
- Client Service (Tax Payers Service)
- Collected revenue for the institution
- Registered vehicle income tax and issued stickers
- Registration of tax identification number (TIN) and monthly reports writing
- Prepared invoices (one off)
- Assisted taxpayers to acquaint themselves with TRIPS (Total Revenue Integrated Processing System)
- Registration of new Files and Taxpayer education
- Received value added tax(VAT), Pa y as you earn(PAYE), Withheld tax credit
- Other roles assigned
- Attended regular training to enhance performance and expand knowledge.
- Dispatched or escalated tasks to appropriate departments for swift resolution.
Personal Secretary, Chief Accountant
Ministry of Feeder Roads
06.2014 - 09.2014
- Presented all received cheques to Bank of Ghana
- Prepared Journals and invoices
- Wrote Memo for next meeting and took minutes at board meetings
- Other relevant roles assigned.
- Conformed letters, emails and forms to office standards and corrected colleagues' work.
Data Entry Clerk
Naga Consult
ACCRA, Norfolk
08.2012 - 09.2012
- Managerial duties
- Read maps and plotted various houses in the area on the map
- Typed and corrected errors made by field workers
- Entry of all information given by customers into required system
- Entry of field data
- Monitored & supervised other Staffs.
Education
MBA - Petroleum Accounting and Finance
University of Professional Studies
Accra, GhanaBachelor of Business Administration - Accounting
Kwame Nkrumah University Of Science And Technology
KumasiHigher National Diploma - Accounting
Accra Technical University
Accra2016
Certificate of Higher Education - Business Studies
Mawuko Senior High School
HoSkills
- Interpersonal savvy
- Hoist operation
- Patient handling and positioning
- Documentation
- Dementia Care
- Housekeeping
- Primary care and Personal care
- Monitoring and Recording Observation
- Active listening
- Time-management
Certification
Safeguarding
Food Safety
Infection Control
Health and Safety
Moving and Handling
COSHH
End of Life
Affiliations
- Cooking, travelling .watching movies and singing.
Timeline
Care assistant
ELITE CARE
02.2024 - 12.2024
Care Assistant
GE First Healthcare
05.2023 - Current
Post Clearance Auditor
Ghana Revenue Authority
07.2019 - 06.2023
Data Entry Clerk
Ghana Revenue Authority
02.2018 - 06.2019
Client Service Representative
Ghana Revenue Authority, National Service Personnel
09.2016 - 12.2017
Personal Secretary, Chief Accountant
Ministry of Feeder Roads
06.2014 - 09.2014
Data Entry Clerk
Naga Consult
08.2012 - 09.2012
Safeguarding
Food Safety
Infection Control
Health and Safety
Moving and Handling
COSHH
End of Life
MBA - Petroleum Accounting and Finance
University of Professional Studies
Bachelor of Business Administration - Accounting
Kwame Nkrumah University Of Science And Technology
Higher National Diploma - Accounting
Accra Technical University
Certificate of Higher Education - Business Studies
Mawuko Senior High School
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