Delia Blackmore
Pontefract,Wakefield
Summary
Quality assurance professional with extensive experience in inspection techniques, supply chain management, and ISO-9001 standards. Demonstrates strong communication and time management skills, ensuring effective audit preparation and non-conformance reporting. Proficient in quality control planning and lean manufacturing principles, with a commitment to health and safety compliance. Focused on continuous improvement through precise data recording and environmental compliance to enhance operational efficiency.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Quality inspector
CCL labels
Castleford, Wakefield
2009.06 - Current
- Assisted with inspection processes to support workflow improvement.
- Maintained knowledge of industry regulations for compliance.
- Contributed to enhancing company reputation through quality assessment methods.
- Collaborated with production teams to meet performance targets.
- Ensured accurate updating and filing of quality paperwork for reference.
- Demonstrated problem-solving abilities in addressing product defects.
- Liaised with production team to facilitate smooth operations.
- Aided in training junior inspectors to uphold quality standards.
- Promoted safe work practices to minimise workplace hazards.
- Conducted equipment audits to lessen downtime due to malfunctions.
- Adhered to health and safety guidelines for equipment use to keep working environment safe.
- Supervised and supported newly hired quality inspectors in improving inspection skills.
Over the counter assistant
Asda
Castleford, Wakefield
2008.05 - 2009.05
- Monitored inventory levels to ensure timely restocking.
- Supported team members during peak times to maintain store efficiency.
- Received and organised fast food ingredients for storage.
- Entered customer orders into the system and documented special requests.
- Prepared simple food items as components for more complex dishes.
- Used appliances to chop, blend, and mix food.
- Completed consistent food preparation tasks following restaurant standards.
- Packaged takeaway meals for customer or driver convenience.
- Refilled counters, fridges, and bars with fresh supplies.
- Packaged purchased items neatly to enhance customer satisfaction.
- Improved customer satisfaction by delivering prompt and accurate service.
- Rotated stock regularly to ensure freshness of produce on display shelves.
- Served customers quickly during peak hours to minimise waiting time.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Upheld hygiene standards in food preparation areas for safe consumption by customers.
Education
Certificate of Higher Education - Cooking
Chef
Sidmouth, Devon 1986.01 - 1988.01
Skills
- Inspection techniques and reporting
- Communication proficiency
- Time management
- Supply chain management
- Product standards knowledge
- Quality assurance methods
- Data accuracy and recording
- Continuous improvement mindset
- Microsoft Office proficiency
- Equipment operation and maintenance
- ISO 9001 compliance
- Non-conformance reporting strategies
- Lean manufacturing principles
- Health and safety compliance
- In-line quality checking
Affiliations
- Gardening, DIY, Walking. Pet sitting
Certification
1st aid Certification
driving licence
Languages
English
Intermediate
Timeline
Quality inspector
CCL labels
2009.06 - Current
Over the counter assistant
Asda
2008.05 - 2009.05
Certificate of Higher Education - Cooking
Chef
1986.01 - 1988.01