Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Phone
Awards
References
Cooking, Dancing and Singing, Painting, Driving and Gardening
Additional Information
Timeline
Generic

Delia Arkorful-Otoo

Healthcare Assistant
Enfield,London

Summary

Highly Enthusiastic, well organised with a positive attitude towards flexibility and change. Dedicated and competent skilled healthcare assistant professional with 6+ years of experience providing high-quality personalised and complex care to patients and persons with disabilities with daily living activities at home, in the hospital and within a care facility. A meticulous, kind and empathetic individual with a history of supporting patients or clients with various support requirements. Monitor, update, and discuss critical interventions with families and the healthcare team regarding patient or client milestones, concerns, nutrition requirements, cleanliness, and in-house/ care facility activities—fully trained in-person and online care assistant certification courses.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Caregiver (Part-time)

Right at home Enfield
02.2024 - Current
  • Assists with clients with activities of daily living, promoting independence and quality of life.
  • Clean house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assists with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assists with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prioritize patient dignity, privacy, and autonomy during all aspects of care provision.

Home Carer

Marego Limited (Complex Care)
09.2023 - Current
  • Providing complex care; feeding client orally via gastrostomy in the client’s home, oral suction, BiPaP, and oxygen via nasal cannula.
  • Promotes continuity of care by routinely communicating with healthcare providers and family members to share updates on the client''s condition and progress.
  • Safeguard client privacy by upholding strict confidentiality standards concerning personal information and medical records.
  • Manage medication schedules and administration, ensuring accurate dosages and timely intake for optimal health outcomes.
  • Provide mobility assistance such as walking and regular exercising.
  • Establish trusting relationships with clients through active listening and empathetic communication skills, fostering a positive caregiving atmosphere.

Resident Care Assistant

William Wilberforce Memorial Hospital
02.2016 - 09.2023
  • Performed and reported clinical observation of patient including respiration rate, temperature, pulse, blood pressure, oxygen saturation
  • Delivered exceptional care to residents with diverse needs, ranging from dementia and Alzheimer''s patients to those requiring physical rehabilitation support.
  • Maintained a clean, organized living space for each resident, fostering a comfortable and welcoming atmosphere.
  • Monitored vital signs regularly, quickly identifying any changes requiring medical intervention or adjustments to care plans.
  • Received recognition from supervisors for consistently delivering high-quality care under challenging circumstances.

Volunteer Head of Children and Teens Ministry

Trinity Praise and Worship Center/Embassy of Life Chapel
01.2005 - 08.2023
  • Answered children's questions, resolved complaints, and provided spiritual counselling.

Volunteer Care Assistant

William Wilberforce Memorial Hospital
03.2015 - 01.2016
  • Aided Service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.

Lead Montessori Teacher

Hopes & Dreams Montessori Learning Centre
01.2013 - 02.2015
  • Developed and implemented individualised education plans (IEPs) for students with SEN
  • Developed and implemented individualized learning plans, group lesson plans and classroom activities consistent with instructional guidelines.
  • Contributed positively to school community and fully supported school mission and goals.
  • Prepared classroom and materials according to montessori pedagogy and needs of children.

Education

Diploma - LEVEL 3 CERTIFICATE IN PHLEBOTOMY

Inspire London College
London, United Kingdom
05.2024

Diploma - LEVEL 3 DIPLOMA IN ADULT CARE ( RQF)

Focus Awards
London, United Kingdom
02.2024

Certificate - MEDICATION AWARENESS TRAINING

AICS Group
United Kingdom
11.2023

Certificate - EPILEPSY & BUCCAL MIDAZOLAM ADMINISTRATION

AICS Group
United Kingdom
11.2023

Certificate - INDUCTION IN BRAIN INJURY TRAINING

AICS Group
United Kingdom
10.2023

Diploma - Health And Social Care Level 5

Academy For Health & Fitness
London, United Kingdom
09.2023

Diploma - DIPLOMA IN ADULT NURSING

Academy For Health & Fitness
London, United Kingdom
09.2023

Certificate - CPR, AED, & FIRST AID

Alison Online Training
London, United Kingdom
09.2023

Certificate - PEG FEEDING TRAINING

Florence Academy
London, United Kingdom
09.2023

Certificate - Diabetes Awareness And Management Training

Florence Academy
United Kingdom
06.2023

Diploma in Montessori Teaching and Principles -

International Community Montessori School Resource Center
Ghana
01.2015

Bachelor of Management Studies - Business Administration And Management

University of Cape Coast
Ghana
01.2010

High School Diploma, Business Administration and Management - Business

Archbishop Porter Girls Senior High School
Ghana
01.2005

Skills

  • Ability to follow instructions and care plan
  • Medication administration and management
  • Empathy and compassion
  • Varied learning support techniques
  • Managing challenging behaviour
  • Safeguarding policies and procedures
  • Domestic skills and meal preparation
  • Manual handling
  • Team building
  • IT skills
  • Excellent multitasking skills
  • Good communication and Interpersonal skills
  • Elderly Care
  • Problem-Solving
  • Person-centered care
  • Complex care
  • CPR, AED, & First Aid
  • PEG Feeding
  • Dependable and Responsible
  • Respectful and Compassionate
  • Chronic Disease Management

Accomplishments

  • I played a vital role in the department, achieving perfect scores in an external accreditation survey.
  • Provided coaching and personalised support using meal plans to help clients eat balanced, not restricted to lowering their A1c score consistently.

Certification

  • Mandatory Training Certification, AICS Group, 11/21/23, CQC, QCS
  • Epilepsy Awareness & Buccal Midazolam Administration Training Certification, AICS Group, 11/20/23, CQC, QCS
  • Medication Awareness Training Certification, AICS Group, 11/15/23, CQC, QCS
  • Induction in Brain Injury Training, AICS Group, 10/18/23, CQC, QCS
  • Diploma in Caregiving Certification, Alison, 05/01/23, CPD, 1347-5702103
  • Core Communication Skills Training Certification, Florence Academy, 06/01/23, CPD, VPYCJA
  • Diabetes Awareness and Management Training Certification, Florence Academy, 06/01/23, CPD, VPYCJA
  • COVID-19 Training Certification, Florence Academy, 07/01/23, CPD, VPYCJA
  • Employer’s Care (15 Health and Social Care Standards) Certification, Care Tutor, 07/01/23, CPD
  • PEG FEED Training Certification, Florence Academy, 09/01/23, CPD, VPYCJA
  • CPR, AED, & First Aid Certification, Alison, 09/01/23, CPD, 2968-5702103
  • Diploma in Adult Nursing (Distinction) Certification, Academy for Health & Fitness, 09/01/23, CPD and CIQ, 378633-376525-1201679
  • Health and Social Care Level 5 Diploma (Distinction) Certification, Academy for Health & Fitness, 09/01/23, CPD and CIQ, 378633-379532-1201679
  • Introduction to Phlebotomy Certification, Global Edulink, 09/01/23, CPD and IAP, 11122-272956-120965
  • Certificate of Attendance: Level 3 In Phlebotomy, Inspire London College, 02/01/24, ILCM01206
  • Certificate of Completion: Level 3 In Phlebotomy, Inspire London College, 05/01/24, CPD, 64849
  • Certificate of Competence: Level 3 In Phlebotomy, Inspire London College, 05/01/24, IM 02255

Languages

English

Phone

+44 (0) 7396 755297, (0) 7459 827671

Awards

  • Best Montessori Teacher - Hopes & Dreams Montessori Learning Centre (Jul 2015)
  • Most Valuable Resident Care Assistant - William Wilberforce Memorial Hospital (Dec 2020)

References

  • Miss. Margaret Boateng, Assistant Manager, Marego Limited, admin@maregolimited.co.uk, +44 (0) 2083517721/+44 (0) 7984988109
  • Dr. Simon Boateng, Senior Medical Officer, William Wilberforce Memorial Hospital, wwilberforce40@yahoo.com, +233 (0) 275 885 850
  • Dr Rev Bright Kofi Amegashie (PhD), Resident Pastor, Embassy of Life Chapel, brightamegashie@gmail.com, +233 (0) 24 453 1064

Cooking, Dancing and Singing, Painting, Driving and Gardening

Cooking ( British Dishes), Dancing & Singing ( Karaoke), Painting ( Cultures & Events), Driving ( Clients Escort), Gardening ( Beautifying Landscape).

Additional Information

Other Certifications: Infection Control, Safeguarding, Autism, Dementia, Learning Disability, Catheter Care, End of Life, Mental Health, Basic Life Support.

Timeline

Caregiver (Part-time)

Right at home Enfield
02.2024 - Current

Home Carer

Marego Limited (Complex Care)
09.2023 - Current

Resident Care Assistant

William Wilberforce Memorial Hospital
02.2016 - 09.2023

Volunteer Care Assistant

William Wilberforce Memorial Hospital
03.2015 - 01.2016

Lead Montessori Teacher

Hopes & Dreams Montessori Learning Centre
01.2013 - 02.2015

Volunteer Head of Children and Teens Ministry

Trinity Praise and Worship Center/Embassy of Life Chapel
01.2005 - 08.2023

Diploma - LEVEL 3 CERTIFICATE IN PHLEBOTOMY

Inspire London College

Diploma - LEVEL 3 DIPLOMA IN ADULT CARE ( RQF)

Focus Awards

Certificate - MEDICATION AWARENESS TRAINING

AICS Group

Certificate - EPILEPSY & BUCCAL MIDAZOLAM ADMINISTRATION

AICS Group

Certificate - INDUCTION IN BRAIN INJURY TRAINING

AICS Group

Diploma - Health And Social Care Level 5

Academy For Health & Fitness

Diploma - DIPLOMA IN ADULT NURSING

Academy For Health & Fitness

Certificate - CPR, AED, & FIRST AID

Alison Online Training

Certificate - PEG FEEDING TRAINING

Florence Academy

Certificate - Diabetes Awareness And Management Training

Florence Academy

Diploma in Montessori Teaching and Principles -

International Community Montessori School Resource Center

Bachelor of Management Studies - Business Administration And Management

University of Cape Coast

High School Diploma, Business Administration and Management - Business

Archbishop Porter Girls Senior High School
Delia Arkorful-OtooHealthcare Assistant