Delaney Hefler
Sheffield,Sheffield
Summary
Extended experience in customer-based roles, with proficiency in teamwork and fostering positive environments. Eager to provide a safe and comfortable space for all, and to help individuals have a fun experience while in the establishment.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Bereavement support worker
Sonder Hospice
Sacramento , California
2023.09 - 2024.07
- Encouraged self-care amongst bereaved individuals through stress management techniques introduction.
- Participated in regular training programmes to stay updated on latest grief counselling approaches.
- Assisted in the organisation of memorial events to honour loved ones.
- Enhanced understanding of the grief process by conducting educational workshops.
Social Media Manager
Chico State
Chico , California
2022.09 - 2023.04
- Increased brand visibility by developing and implementing strategic social media campaigns.
- Monitored online trends to incorporate such into our social media strategy.
- Developed engaging online content to generate increased amounts of engagement.
- Produced photo and video content with excellent editing skills.
- Used software such as Photoshop and Canva for editing.
Peer Mentor
Chico State First Year Experience Program
Chico , California
2021.08 - 2022.06
- Guided students through difficult coursework, simplifying complex concepts into understandable information.
- Coordinated with school counsellors for additional assistance when necessary, ensuring comprehensive care for each mentee's well-being
- Promoted an inclusive culture in the classroom by encouraging respect amongst diverse groups of students.
- Have weekly and monthly meetings with my employees where we discuss how to improve ourselves and what we are doing inside and outside the classroom to better the students we are working with.
Salon Assistant
Artistry n Motion Salon
Roseville, California
2018.05 - 2018.10
- Check-in clients.
- Greeted clients warmly, fostering a welcoming atmosphere.
- Sweep salon floors and clean stations in between appointments.
- Wash and fold linens.
- Organized the back office and supply cabinets.
- Perform salon errands as necessary.
Nanny
Elrod Home
Antelope, California
2017.06 - 2018.08
- Transport 3 children aged 5 thru 13 to and from school.
- Prepare lunches.
- Supervise outdoor activities such as swimming, playground, biking.
- Light household chores.
Education
Master of Science - International Relations
University of Glasgow
Glasgow 2024.09 - 2025.09
Bachelor's Degree - Sociology
Chico State
Chico, CA 2019.08 - 2023.06
Skills
Organization & prioritization
- Attention to detail
- Adaptability & flexibility
- Time management
- Interpersonal skills
- Creativity in problem-solving
- Teamwork & leadership
- Administrative proficiency
- Public Relations
- Communication skills
- Social media marketing
Timeline
Master of Science - International Relations
University of Glasgow
2024.09 - 2025.09
Bereavement support worker
Sonder Hospice
2023.09 - 2024.07
Social Media Manager
Chico State
2022.09 - 2023.04
Peer Mentor
Chico State First Year Experience Program
2021.08 - 2022.06
Bachelor's Degree - Sociology
Chico State
2019.08 - 2023.06
Salon Assistant
Artistry n Motion Salon
2018.05 - 2018.10
Nanny
Elrod Home
2017.06 - 2018.08