Delaney Hefler
Sheffield,Sheffield
Summary
Extended experience in customer-based roles, with proficiency in teamwork and fostering positive environments. Eager to provide a safe and comfortable space for all, and to help individuals have a fun experience while in the establishment.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Bereavement support worker
Sonder Hospice
Sacramento , California
09.2023 - 07.2024
- Encouraged self-care amongst bereaved individuals through stress management techniques introduction.
- Participated in regular training programmes to stay updated on latest grief counselling approaches.
- Assisted in the organisation of memorial events to honour loved ones.
- Enhanced understanding of the grief process by conducting educational workshops.
Social Media Manager
Chico State
Chico , California
09.2022 - 04.2023
- Increased brand visibility by developing and implementing strategic social media campaigns.
- Monitored online trends to incorporate such into our social media strategy.
- Developed engaging online content to generate increased amounts of engagement.
- Produced photo and video content with excellent editing skills.
- Used software such as Photoshop and Canva for editing.
Peer Mentor
Chico State First Year Experience Program
Chico , California
08.2021 - 06.2022
- Guided students through difficult coursework, simplifying complex concepts into understandable information.
- Coordinated with school counsellors for additional assistance when necessary, ensuring comprehensive care for each mentee's well-being
- Promoted an inclusive culture in the classroom by encouraging respect amongst diverse groups of students.
- Have weekly and monthly meetings with my employees where we discuss how to improve ourselves and what we are doing inside and outside the classroom to better the students we are working with.
Salon Assistant
Artistry n Motion Salon
Roseville, California
05.2018 - 10.2018
- Check-in clients.
- Greeted clients warmly, fostering a welcoming atmosphere.
- Sweep salon floors and clean stations in between appointments.
- Wash and fold linens.
- Organized the back office and supply cabinets.
- Perform salon errands as necessary.
Nanny
Elrod Home
Antelope, California
06.2017 - 08.2018
- Transport 3 children aged 5 thru 13 to and from school.
- Prepare lunches.
- Supervise outdoor activities such as swimming, playground, biking.
- Light household chores.
Education
Master of Science - International Relations
University of Glasgow
Glasgow 09.2024 - 09.2025
Bachelor's Degree - Sociology
Chico State
Chico, CA 08.2019 - 06.2023
Skills
Organization & prioritization
- Attention to detail
- Adaptability & flexibility
- Time management
- Interpersonal skills
- Creativity in problem-solving
- Teamwork & leadership
- Administrative proficiency
- Public Relations
- Communication skills
- Social media marketing
Timeline
Master of Science - International Relations
University of Glasgow
09.2024 - 09.2025
Bereavement support worker
Sonder Hospice
09.2023 - 07.2024
Social Media Manager
Chico State
09.2022 - 04.2023
Peer Mentor
Chico State First Year Experience Program
08.2021 - 06.2022
Bachelor's Degree - Sociology
Chico State
08.2019 - 06.2023
Salon Assistant
Artistry n Motion Salon
05.2018 - 10.2018
Nanny
Elrod Home
06.2017 - 08.2018
Similar Profiles
Katie DaileyKatie Dailey
Partnership Development at Magnolia HospicePartnership Development at Magnolia Hospice
Chanell LedezmaChanell Ledezma
Intake Coordinator at Sonder Home Health and HospiceIntake Coordinator at Sonder Home Health and Hospice
Alexus BoruffAlexus Boruff
Office Assistant/ Intake Coordinator at Sonder Home Health & Hospice CareOffice Assistant/ Intake Coordinator at Sonder Home Health & Hospice Care
Evie Grace ThompsonEvie Grace Thompson
School Leaver at N/ASchool Leaver at N/A
Deepanshu VaishnavDeepanshu Vaishnav
Technical Support Executive at CC33Technical Support Executive at CC33