Deirdre Bentley
Leeds
Summary
Dedicated and proactive, equipped with strong communication and problem-solving abilities essential for providing outstanding support. Demonstrates proficiency in conflict resolution and team collaboration, ensuring smooth operations and positive outcomes. Eager to contribute meaningfully and drive success in Administrator role.
I have had a very varied career journey, which has enabled me to learn many new skills. I aim to fit into a team to enable productivity, and am keen to continue with learning and Development, whilst also bringing some of my own ideas and suggestions.
Currently, I am looking for employment from the end of March 2026.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Estates Support Officer
NHS England
Leeds
09.2021 - Current
- Provided top-notch customer service for increased client retention.
- Assisted colleagues in day-to-day duties, enhancing team performance.
- Collaborated well within a multi-disciplinary team, fostering a positive work environment.
- Prepared detailed reports timely to aid strategic planning.
- Developed strong working relationships with stakeholders to foster cooperation.
- Checked in visitors and provided appropriate passes and security clearances.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Managed multiple tasks to meet strict deadlines.
- Adapted quickly to changing environments whilst maintaining high work standards.
Legal Recoveries Associate
Drydens Fairfax Solicitors
Leedstown, Cornwall
10.2020 - 09.2021
- Organised files to increase ease of access.
- Fostered a positive working environment with clear communication.
- Assisted colleagues for better team collaboration.
- Maintained confidentiality with sensitive company information.
- Handled telephonic communications, enhanced external relations.
- Completed assigned tasks quickly and accurately, using strong time management and task prioritisation.
- Showed initiative and a willingness to take on new challenges, consistently seeking opportunities to learn and grow.
- Drafted documents and reports for management review.
- Screened incoming phone calls and relayed detailed messages.
- Kept files organised and up-to-date for accurate record-keeping purposes.
Education
Registered General Nurse - Nursing
Bradford School of Nursing
Bradford 01.1987 - 01.1990
Skills
- Decision-Making confidence
- Client Relationship Management
- Information security
- Customer relations
- Training and Development
- Administrative support
- Documentation
- Knowledge of gdpr laws
- Customer focus
Timeline
Estates Support Officer
NHS England
09.2021 - Current
Legal Recoveries Associate
Drydens Fairfax Solicitors
10.2020 - 09.2021
Registered General Nurse - Nursing
Bradford School of Nursing
01.1987 - 01.1990