Summary
Overview
Work History
Education
Skills
Certification
Interests
Interests Explained
Timeline
Intern

Degnan Kopa

Masters' Student
Raleigh

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level machine learning engineer position. Ready to help the team achieve company goals.


I am currently seeking to improve my coding skills by entering into internships or job, and attempting to fulfill whatever is required of me with the knowledge and skills that I have. I am hoping that by joining this organization, my growth in this domain of field will increase.



Overview

1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Customer Service Lead

Delhaize
Raleigh
06.2021 - 08.2022
  • Coached new team members on service techniques and provided scoring through quality assurance program.
  • Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
  • Conferred with senior management to handle and correct disciplinary or knowledge issues.
  • Took cash and credit card payments via phone, in person and through computer devices.
  • Greeted customers and listened closely to problems described to determine solutions.
  • Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.

Education

Bachelor of Science - Computer Science, Mathematics, And Electronics

Kristu Jayanti College
Bangalore, Karnataka, India
06.2016 - 06.2019

Master of Science - Artificial Intelligence

University of Stirling
Scotland, UK
02.2021 - Current

Skills

    Java Programming

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Certification

Core Java

Interests

Mathematics: Game Theory and Calculus

Basketball

Chess

Reading

Interests Explained

I play chess in order to improve my cognitive thinking and strategical thinking mindset. In order to receive vast knowledge in various topics, I read different books during my spare time. I play a lot of basketball for health benefits and out of passion. I draw from time to time to increase creativity and promote it.

Timeline

Customer Service Lead

Delhaize
06.2021 - 08.2022

Master of Science - Artificial Intelligence

University of Stirling
02.2021 - Current

Core Java

10-2020

Bachelor of Science - Computer Science, Mathematics, And Electronics

Kristu Jayanti College
06.2016 - 06.2019
Degnan KopaMasters' Student